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Vanessa BienaiméVB

Vanessa Bienaimé

Translation / Customer Service DE/FR

€150/day
5 projects
Reims, FR
8-15 years

Average response time: 12 hours

Freelancer profile translated to English.
Back to original language

About Vanessa

Previously employed in Sales Administration within a company in the metallurgy sector, I have professional experience in France as well as abroad (Germany), as a Commercial Representative and Project Manager.

I have translated commercial brochures, websites, and voice messages. The translations I carry out respect idiomatic phrasing, culture, and naturally grammar, conjugation, and spelling. I also have very good commercial and customer service management skills.

It is with great pleasure that I enjoy conversing in German.

  • French

    Native or bilingual

  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
Reims (up to 50km), Paris (up to 100km)

Experience

  • VIRAX
    Export Sales Administration Assistant
    RAW MATERIALS INDUSTRY
    July 2020 - August 2021 (1 year and 1 month)
    Épernay, France
    Administrative follow-up of export customer portfolio - permanent contact with German-speaking customers.
    Commercial Management German Customer Service
  • Cocooncenter SAS
    Trilingual Customer Service Representative
    E-COMMERCE
    May 2019 - July 2020 (1 year and 2 months)
    La Veuve, Champagne-Ardenne, France
    German-speaking customer service representative - Translation of product sheets and newsletters French-> German, spontaneous translations on the website and other translation requests for automatic emails and customer service specific matters.
    French German Translation Customer Service
  • PCH Métals
    Sales Administration Manager
    RAW MATERIALS INDUSTRY
    April 2016 - September 2018 (2 years and 5 months)
    Châlons en Champagne
    Administrative follow-up of customer portfolio, order, delivery, and transport management.
    Permanent contact with German-speaking customers
    Commercial Follow-up Commercial Management German
Check out Vanessa's experience

Reviews

5.0

Out of 4 ratings

D

Delphine

EDENLY SA

Reviewed on 1/15/2024

Vanessa is naturally very pleasant, dynamic, and has a perfect command of the customer service world. We will not hesitate for a second to work with her again as soon as possible.
A

Aziz

Procsea

Reviewed on 4/12/2023

Vanessa assisted us with the follow-up of our German-speaking clients. She was very responsive, very professional, and adapted well to our context. I highly recommend her.
Show all 4 reviews

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Education

  • Master 1 in International Trade and Commerce
    Institute of European Studies, Paris
    2013
  • Professional Bachelor's Degree in International Export Trade - German-speaking market
    Institute of European Studies
    2012
Check out Vanessa's education

Skill set (13)

German French Translation
Interpreter
Customer Service
French Germany Translation
Fully Bilingual
Negotiations
Sales
Business Development
German
French German Translation
Commercial Management
Customer Service
Commercial Follow-up

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