Freelancer profile translated to English.

Description

Bilingual in German and French (native languages) with a good professional level of English, I support companies, brands, and e-commerce businesses in their development in French-speaking and German-speaking markets.

With over 5 years of experience in e-commerce, I have worked on various marketplaces such as Amazon, eBay, Cdiscount, and ManoMano, as well as managing websites and digital content.

I can assist with customer support, translation, e-commerce management, and web content optimization.

My skills include:

✓ Customer support in French, German, and English

✓ Translation and adaptation of content FR ↔ DE

✓ Translation of e-commerce product sheets and catalogs

✓ Creation, correction, and optimization of product sheets

✓ Administrative management and order tracking

✓ Amazon, eBay, and marketplace seller assistance

✓ Web writing and SEO optimization

✓ Keyword research and online visibility improvement

✓ Community management and social media management

✓ Support for improving sales and customer experience

Languages:

• German: native language

• French: native language

• English: professional level

Industry field of expertise

Languages

German
Native or bilingual
French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Werkzeugwelten GmbH
Sales Manager FR/DE | SEO | E-commerce | Customer Service
April 2023 - April 2026 (3 years)
Management of commercial activities in the French and German markets, participation in e-commerce operations and customer service, with field experience complemented by in-depth SEO learning to improve online visibility and performance.
E-commerce Management French German Translation SEO Audit SEO Web Writing Accounting
ISE GmbH
E-commerce Operations Manager | Customer Service & Administration
January 2021 - March 2023 (2 years and 2 months)
Saarbrücken, SL, Germany
First experience in online sales with management of e-commerce platforms (Amazon, website, etc.), administrative follow-up of the company, logistical coordination, and customer service management. Development of skills in organization, customer relations, operations management, and daily activity monitoring.
AMAZONE France
Management Assistant | Accounting Assistant | HR Assistant
July 2018 - August 2020 (2 years and 1 month)
Apprenticeship as a Management Assistant
Participation in administrative management, accounting follow-up, and HR tasks. Development of skills in organization, file management, administrative follow-up, teamwork, and professional relationships.