About Zulma
English
Native or bilingual
Spanish
Native or bilingual
French
Fluent
Experience
- Doctolib (Software Development)Growth Program (Internship)September 2024 - December 2024 (3 months)Nantes, FranceProject management- Improved team efficiency and collaboration by coordinating project phases and reorganizing team structures between departments.- Increased operational efficiency by leading the implementation of new internal processes and improving existing workflows.- Accelerated task tracking and inter-team visibility by leading the deployment of Salesforce, Jira, and Asana.- Ensured alignment with strategic objectives by defining and monitoring key performance indicators (KPIs) for ongoing projects.Analysis and support to operations- Improved system reliability and CRM performance by conducting functional tests on 113 tariff plans in France, Germany, and Italy via Salesforce, in collaboration with IT to optimize CRM processes.- Facilitated data-driven decisions by collaborating with data analysts on ad-hoc performance analyses.- Supported teams and managers in resolving operational issues by answering questions related to processes and tools, and developing tailored solutions.
- Maurel & Prom (Oil & Gas)Compliance Analyst and Operational Coordinator (Permanent Contract)December 2022 - September 2023 (9 months)Maracaibo, Zulia, VenezuelaCompliance analyst duties (80%)- Conducted comprehensive KYC checks on over 100 new suppliers, ensuring compliance with regulatory standards.- Achieved 100% compliance by evaluating over 150 suppliers against regulations, internal policies, and ethical standards.- Assisted suppliers in the documentation process, accelerating evaluation by 50% and ensuring timely approvals.- Consolidated and submitted accurate documents to the Ethics and Compliance department at headquarters in Paris, maintaining 100% accuracy in all submissions.Operational coordinator duties (20%)- Developed and executed a transportation service optimization plan, reducing transportation costs by 20% while maintaining 95% on-time performance.- Analyzed and forecasted supply and demand, ensuring optimal levels of consumable stocks and office supplies, resulting in a 10% reduction in excess inventory costs.
- Color Make (Retail Office Equipment)International Expansion (Remote) (Freelance)November 2020 - February 2021 (3 months)Queretaro, Mexico- Successfully planned market expansion in Africa by conducting multilingual market research (English, French, and Portuguese) in all 54 countries, enabling strategic recommendations for the sublimation sector.- Provided actionable insights supporting informed decision-making for business expansion in the African market, as evidenced by the implementation of tailored market entry strategies.
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Education
- International MBAAudencia Business School2025
- MBA Exchange Program: Big Data & Artificial Intelligence BootcampPOLIMI Graduate School of Management2024