Description

I’m a business consultant and analyst with about 8 years in airline distribution technology — the systems behind how flights are sold, priced, and ticketed. I worked at Hitit Computer Services on NDC and PSS platforms, and earlier as a PSS Project Manager at Pakistan International Airlines. I’m IATA NDC 20.1 certified.

I handle the technical and business side of airline distribution: NDC, PSS, and GDS integrations, API work across REST and legacy SOAP web services, ticketing and reissue issues, fare setup, and XML troubleshooting.

What I offer:

•Business analysis and consulting for airline distribution and travel-tech

•API integration — NDC (REST) and SOAP/XML web services

•Technical implementation and onboarding

•Translating requirements between airlines, aggregators, and agencies

Industry field of expertise

Languages

English
Native or bilingual
Urdu
Conversational
Turkish
Basic
Spanish
Basic

Workplace preferences

Can work on-site

Barcelona (up to 50km)

Hitit Computer Services
Business Consultant / Analyst
January 2025 - June 2026 (1 year and 5 months)
Barcelona, Spain
Manage airline accounts and partner relationships across Eastern Europe, Asia, and Spain — covering renewals, expansion conversations, and ongoing solution health for Hitit's PSS, CRS, and NDC offerings.
• • Serve as the commercial-technical bridge between airline clients and Hitit product/engineering teams, translating airline business requirements into solution scope, integration design, and delivery roadmaps.
• • Provide pre-sales and solution consulting for new opportunities — including discovery workshops, technical demos, RFP responses, and proposal development for airline and travel-agency prospects.
• • Support end-to-end API integration projects (SOAP, REST, XML, JSON) connecting airline platforms with GDS, NDC partners, and third-party systems — covering offer & order, ancillary, and SSR flows.
• • Coordinate cross-functional delivery across product, engineering, and customer-success teams to ensure smooth onboarding, stable handovers, and long-term account retention.
Hitit Computer Services
Business Relationship Manager – Marketing
May 2019 - December 2024 (5 years and 7 months)
Istanbul, Turkey
• • Owned B2B airline and travel-agency account relationships across Asia and the Middle East, serving as primary point of contact for API-based distribution onboarding, ongoing partnership management, and escalations.
• • Led third-party integration initiatives connecting Hitit PSS to airline digital channels (IBE, mobile, FFP, payment, CRM), coordinating between airline IT, Hitit engineering, and external vendors through go-live.
• • Delivered pre-sales and solution-consulting support for regional airline opportunities — technical workshops, requirements gathering, demo environments, and proposal review.
• • Strengthened long-term relationships with airline accounts and ecosystem partners across the region, contributing to retention, expansion, and ecosystem visibility through industry events and partner activities.
Hitit computer services
Consultancy Service
DIGITAL AND IT
June 2018 - June 2026 (8 years)
I handle the technical and business side of airline distribution: NDC, PSS, and GDS integrations, API work across REST and legacy SOAP web services, ticketing and reissue issues, fare setup, and XML troubleshooting.

What I offer:

•Business analysis and consulting for airline distribution and travel-tech
•API integration — NDC (REST) and SOAP/XML web services
•Technical implementation and onboarding
•Translating requirements between airlines, aggregators, and agencies

I’ve also founded my own NDC-based travel platform, so I understand delivery from both the consultant’s and the founder’s side.

Based in Barcelona, fully remote across Europe, working in English. If you need someone who genuinely understands airline distribution, that’s my thing.
API Business development customer service Project Management