Freelancer profile translated to English.
Back to original languageAbout Zouhair
Salesforce Marketing Cloud Expert (Engagement, Personalization, CDP) primarily in the demanding Luxury sector.
Project Manager on several Salesforce and other projects following an Agile methodology.
Involved, autonomous, and proactive, I can bring real added value to your digital transformation.
French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Deloitte Digital - Aesio MutuelleProject Manager Salesforce (Marketing Cloud / Feedback Management)BANKING AND INSURANCESeptember 2022 - Today (3 years and 9 months)Paris, FranceDepartment : Client ExperienceTeam : FranceMission : Managing the deployment of 3 moment of truth / Following and leading the implementation, test and push to production◽ Support the client on the deployment of Salesforce Feedback Management◽ Support the Marketing team on the development of the prioritized moment of truth in SFMC including the technical prerequisites in Salesforce (Marketing Cloud & Feedback Management)◽ Leading the end to end implementation and support the client on his adoption of the tools◽ Training session on the different tools
- Deloitte DigitalDeloitte - M&C Practice Development & Responses to tenders on SalesforceCONSULTING AND AUDITSJuly 2022 - August 2022 (1 month)Paris, FranceDepartment : Marketing & Commerce practiceTeam : FranceMission : Responses to tenders on SFMC (Personnalization, Engagement, CDP) for various projects and different sectors / Development of the M&C practice / Training session on SFMC for various clients
- Deloitte Digital - RichemontProxy Product Owner Salesforce Marketing Cloud / Project Manager CDPLUXURY GOODSJanuary 2022 - July 2022 (6 months)Paris, FranceDepartment : Elevate Program (CRM)Team : WorldwildeMission : Proxy Product Owner on SFMC & Salesforce Customer Data Platform (CDP)◽ Help the client on SFMC projects for 14 Maisons of the Group◽ Following Implementation and deployment of Marketing Cloud components◽ Following the implementation of Salesforce CDP for one of the Big Maisons of the Group ◽ Regular point with the Maisons to help him in his adoption of the SFMC tool◽ Training session on SFMC for the Maisons with +40 participants
Recommendations
PT
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Education
- Master of Project ManagementESC PAU Business School2016Master Grande Ecole, Project Management
- Preparatory Classes for the Grandes Ecoles, Economy, Management, FinanceLycée les Eaux Claires2012Preparatory Classes for the Grandes Ecoles, Economy, Management, Finance
Certifications
- Salesforce Marketing Cloud AdministratorSalesforce2020
- Salesforce Marketing Cloud E-mail SpecialistSalesforce2020