About Zohra
French
Native or bilingual
Arabic
Native or bilingual
English
Basic
Experience
- AFCITrainer for Entry into Employment ProgramFebruary 2022 - August 2024 (2 years and 6 months)78300 Poissy, France• Development of programs and design of training modules.• Selection of teaching tools to improve the quality of training delivery and the transmission of educational content.• Evaluation of learner progress and achievements, implementation of corrective actions within the framework of ongoing training assessments.• Career exploration.• Supporting trainees in building or confirming a realistic and achievable professional project.• Development of oral comprehension and French language practice, use of digital resources (film excerpts, audio recordings).• Participation in pedagogical meetings, progress reports on course delivery, sharing my assessments of learners (French level, progress and difficulties, behavior).• Group management, use of animation techniques.• Organization of educational outings related to the course program.
- AFCIAdministrative Assistant for ETI MarketFebruary 2022 - August 2024 (2 years and 6 months)78300 Poissy, FranceFreelance• Data entry into software: KAIROS, EOS, ASP, Défi, etc.• Administrative management of trainees enrolled in training programs.• Processing of administrative files, document verification, computer data entry, digitization, filing, and archiving of documents.• Management of the telephone switchboard, call transfer, reception, and orientation of visitors.• Follow-up calls and emails.• Information entry and updating of databases, activity monitoring.• Communication of information internally.• Monitor payments and ensure all payments are made on time.• Respond to learner inquiries regarding payments and payment notices.• Resolve payment-related issues.• Detection and correction of anomalies or inconsistencies in the database.• Communication with various company departments and external stakeholders.• Invoicing and monitoring of payments by funders.
- AFCIAdministrative Assistant for HACCP MarketDecember 2022 - January 2023 (1 month)93500 Pantin, France• Data entry into software: KAIROS, CHORUS.• Administrative management of trainees enrolled in training programs.• Processing of administrative files, document verification, computer data entry, digitization, filing, and archiving of documents.• Management of the telephone switchboard, call transfer, reception, and orientation of visitors.• Follow-up calls and emails.• Detection and correction of anomalies or inconsistencies in the database.
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Education
- Master 2master 2
- MasterGrande Ecole (EM NORMANDIE School).master