Freelancer profile translated to English.
Back to original languageAbout Zoé
🤝 Why me?
• Over 4 years of experience in seasonal rental management
• Native French speaker, bilingual in English / Spanish
• Expertise in platforms like Airbnb, Booking, VRBO and tools such as Guesty, Pricelabs, Hostaway…
• Former journalist → clear, persuasive, and professional writing
🎯 My goal: to save you time, money, and earn you 5-star reviews.
📩 Contact me to discuss your needs and budget.
What I offer:
✏️ Airbnb Content Creation & Optimization
• Listing writing or optimization
• Automated message creation
• Welcome book (guidebook) creation + custom design
📲 Co-hosting & Virtual Assistance
• Guest communication - Trilingual French - English - Spanish
• Cleaning / scheduling / unforeseen event coordination
• Administrative management
• Dispute resolution with Airbnb or Booking
🔍 Listing Audit & Personalized Advice
• Analysis of your current listing
• Targeted recommendations to gain visibility, increase bookings, and ensure 5-star reviews.
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Casa EvaManager - Seasonal Rental VillaHOSPITALITYJanuary 2024 - Today (2 years and 5 months)Complete management of a vacation home: guest communication, platform management (Airbnb, Booking, VRBO), listing and SEO optimization, team coordination (cleaning, maintenance), inventory management, and unforeseen issue resolution.
- Casa JuliaManager - Seasonal Rental VillaHOSPITALITYJanuary 2023 - Today (3 years and 5 months)I launched from scratch and developed the business of a luxury villa in Mexico, reaching 80% occupancy and 5-star ratings on Airbnb.Through a dynamic pricing strategy, listing optimization, and proficient use of management tools (channel managers), I achieved an 80% occupancy rate and an average rating of 5 stars on Airbnb.I focused on the guest experience, with personalized welcomes, smooth communication, and responsive co-hosting. I also implemented efficient processes for seamless daily management.
- Altavista Boutique HotelCo-HostHOSPITALITYJanuary 2023 - January 2024 (1 year)Management of several beachfront apartments: cleaning and maintenance coordination, customer service, dispute management. Use of channel managers for booking and calendar synchronization.
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Education
- Bachelor's Degree in Applied Foreign Languages for Business and CommerceUniversity of Angers2008
- Master's Degree in Business & CommunicationOxford Brookes University2009