Zoé Andrés Chacón Zavala

• • Information and Guidance: Provide details on schedules, entrance fees, and the location of services such as restrooms or picnic areas.

• • Space Management: Responsible for coordinating the rental of gazebos or kiosks for birthday parties and family events, informing about capacity and costs.

• • Conflict Resolution: Address user complaints, questions, or special needs efficiently.

• • Preventive Maintenance: Report faults in playground structures to ensure they are maintained in the excellent condition that characterizes the renewed park.

• • Technical Support: Resolve computer, printer, network, and operating system problems for staff.

• • Maintenance: Perform preventive and corrective maintenance of computer equipment and servers.

• • Installation and Configuration: Install new software, hardware, and configure systems.

• • Network Management: Support the administration and maintenance of the network and internet access.

• • Documentation: Generate diagnostic reports and maintain incident records.

• • Security: Ensure efficient and secure management of company information.