About Zipporah
If your business has grown past the point where "we'll figure out HR later" works, I help you fix that, without the cost of a full-time hire.
I build people operations infrastructure for founders and CEOs who need HR done properly but don't yet need (or can't yet justify) a permanent HR leader. That means turning ad-hoc hiring, missing contracts, and no policies into a system that actually runs your team; payroll-ready, legally sound, and simple enough that you don't need me in the room for every decision.
What sets me apart: I've done this from zero, repeatedly. I've built HR departments from scratch for retail, fashion, and tech businesses with no prior HR function, and run people operations for fully remote teams spanning Asia, Africa, and Europe; hiring 50+ people across three continents.
Typical projects I handle:
- HR audits - a clear, prioritized roadmap of what's broken and what to fix first
- Employee handbooks, contracts, and policies compliant with local labour law
- HRIS/ATS setup (Odoo, Manatal, Zoho People, BambooHR) so hiring and records stop living in someone's inbox
- Recruitment systems that improve applicant quality and cut time-to-hire
- Performance management frameworks and manager coaching
- Remote/distributed team operations - async workflows, cross-timezone onboarding, multi-country hiring
- Clean offboarding
I work fractionally, as much or as little as your stage needs and I'm comfortable being the only HR expertise in the building.
Based in Nairobi, working remotely with clients globally.
English
Native or bilingual
Swahili
Native or bilingual
Remote only
Primarily works remotely
Experience
- Zyra HR ConsultingHR Operations ConsultantNovember 2025 - Today (9 months)Nairobi, Kenya• ● Provide fractional HR strategy services to founders and CEOs across fashion, retail, and professional services, designing people systems from scratch for businesses with no prior HR infrastructure.• ● Delivered full-cycle offboarding systems including branded clearance documentation and handover frameworks, ensuring legally compliant exits for clients under Kenyan employment law.• ● Managed complex disciplinary processes referencing Kenya Employment Act 2007 (Sections 41 and 5 1), guiding clients through show cause procedures with zero legal escalations.• ● Drafted mutual separation agreements and change management communications, enabling clean employment exits while preserving professional relationships.• ● Built a suite of reusable HR tools including a 60-question AI-powered HR audit questionnaire spanning 9 compliance domains, an automated employee handbook generator, and a full financial management system with Kenyan tax logic.• ● Conducted HR audits and presented findings with prioritised recommendations directly to directors and founders, converting audit engagements into ongoing implementation mandates.• ● Currently coaching a CEO client on people management principles and HR standards as embedded fractional support.
- Tanj Curtains and Interiors LtdHuman Resource ManagerMarch 2025 - October 2025 (7 months)Nairobi, Kenya• ● Implemented end-to-end HR systems (policies, SOPs, HRIS) that reduced operational inefficiencies and cut late order fulfilment from 80% to 20%, a direct result of clarified roles, accountability structures, and documented processes.• ● Designed and deployed structured employee feedback loops and recognition programmes that increased engagement scores by 30%.• ● Advised senior leadership on HR-business alignment strategies, contributing to a 15% reduction in staff turnover within the first year.• ● Built and facilitated quarterly performance review cycles, introducing scorecards, KPI dashboards, and manager effectiveness frameworks.• ● Developed and implemented all HR policies and SOPs in compliance with Kenyan labour law, eliminating legal exposure and establishing a reusable policy library.• ● Delivered management capability training, including a 6-week leadership development programme that resulted in the promotion of a team member to management.
- Stellar HR SolutionsHuman Resource GeneralistSeptember 2024 - March 2025 (6 months)Nairobi, Kenya20–30 active clients• · 8-person HR team• ● Managed and mentored a team of 8 HR consultants, conducting monthly training sessions on HR topics, advising on complex employee relations issues, and guiding disciplinary processes across client accounts.• ● Established and led the career development department, creating a net-new revenue stream that broadened the firm's service portfolio.• ● Secured two new regional clients by launching remote HR service delivery into Western and Nyanza provinces, expanding total market reach by 50%.• ● Implemented Manatal ATS across the firm's recruitment function, increasing applicant quality by 40% and standardising candidate evaluation processes.• ● Generated KES 300,000 in additional revenue through value-added HR advisory and career development services.• ● Led HR audits across client portfolios spanning private schools, retail, manufacturing, tech, and real estate , achieving 95%+ issue resolution on all flagged compliance gaps.• ● Facilitated monthly all-hands meetings across client organisations, improving staff participation and satisfaction rates by 30%.
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Education
- Certified Human Resource Professional (CHRP)College of Human Resource Management2026Certified Human Resource Professional (CHRP)
- Bachelor of Business Administration (HRMDedan Kimathi University of TechnologyBachelor of Business Administration (HRM