About Zineb
- Secure cash flow
- Ensure process reliability
- Structure reporting
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Experience
- KFC France SASCustomer / Franchisee Accounting ManagerAGRICULTUREJanuary 2023 - March 2025 (2 years and 2 months)Paris, FranceMAIN RESPONSIBILITIES:1- Invoicing and accounting entries:Establishment and follow-up of franchisee invoices (royalties, tech fees, marketing fees, business rentals, and service fees...).Entry and reconciliation of customer entries in the accounting ERP.Verification and reconciliation of financial transactions with franchisee contracts.2- Payment tracking and debt collection:Daily monitoring of customer payments (transfers, direct debit preparation, checks).Amicable reminders and dispute follow-up in coordination with franchisees.Analysis of aged debt reports and reporting of doubtful debts.Bank reconciliation3- Franchisee relationship management and reporting:Primary point of contact for invoicing and payment queries.Preparation of monthly dashboards on customer follow-up.Regular transmission of financial indicators to management (outstanding amounts, delays, collection rates).4- Support for accounting closings:Participation in monthly and annual closings.Reconciliation of customer accounts and preparation of audit files.Contribution to internal and external audits.ACHIEVEMENTS:- Managed a portfolio of 350 to 380 franchisees, reducing the average franchisee payment time through the implementation of direct debit, adopted by the majority, thus securing cash flow.- Implemented an automated tracking spreadsheet in Excel, saving 30% of time on monthly reporting.- Improved the collection rate from 88% to 96% in one year.
- CLICARInvoicing and Debt Collection ManagerAUTOMOBILEFebruary 2021 - December 2022 (1 year and 10 months)Stains, FranceMAIN RESPONSIBILITIES:1- Customer invoicing and daily update of their account statements:Management of the entire customer invoicing cycle (issuance, sending, follow-up) for a portfolio of 218 clients, distributed as follows: (21 capacity holders: owners of more than 10 vehicles and 197 VTCs).Daily update and control of account statements to ensure the reliability of outstanding amounts and proper customer accounting.2- Follow-up of reminders:Implementation and management of the customer reminder plan (calls, emails, letters).Reduction of payment times through a strategy adapted to client types.3- Leading weekly debt collection meetings:Organization and leadership of follow-up meetings with sales and finance teams.Analysis of sensitive customer accounts, definition of corrective action plans, and monitoring of commitments.Improved inter-departmental coordination to streamline the debt collection process.4- Implementation of the debt collection process:Design and deployment of a structured debt collection process for the entire client portfolio.Definition of monitoring indicators (DSO, aged debt) and implementation of automated reporting.5- Implementation of payment order procedures:Execution of contentious procedures (payment orders, legal follow-up).Collaboration with external counsel (lawyers, bailiffs) for dispute resolution.Securing revenue and limiting losses on doubtful debts.6- Creation of internal control procedures for the submission of invoicing files and invoice issuance:Development and implementation of internal control procedures to ensure invoicing accuracy.Verification of supporting documents and file conformity before invoice issuance.Reduction of invoicing errors and customer disputes.
- ALLIANCE GROUPEAdministrative and Financial ManagerCIVIL ENGINEERINGMarch 2019 - January 2021 (1 year and 10 months)Aulnay-sous-Bois, FranceMAIN RESPONSIBILITIES:1- Verification and monitoring of the execution conditions for renovation and water damage contracts:Control of contract compliance (legal clauses, insurance, deadlines, budget).Monitoring the proper execution of services in coordination with insurers, experts, and clients.Contribution to the reduction of contractual disputes and securing revenue related to construction sites.2- Implementation and monitoring of worker schedules:Development and management of schedules in coordination with site managers.Optimization of human and material resource allocation to ensure the continuity of construction sites.Reduction of delays through better anticipation of needs and unforeseen events.3- Purchase of supplies, materials, and consumables:Complete supply chain management: needs identification, supplier negotiation, budget monitoring.Reduction of costs related to recurring purchases through optimization of supplier contracts.4- Monitoring deliveries and adherence to deadlines:Coordination with suppliers and carriers to ensure material availability.Strict monitoring of deadlines to avoid construction site stoppages or mission postponements.5- Customer invoicing:Issuance, follow-up, and reminders for invoices related to renovation and after-sales services.Implementation of customer outstanding tracking through financial dashboards.Securing cash flow and improving collection times.6- Personnel management (URSSAF – absences)Administrative supervision of personnel: social declarations (URSSAF, mutual insurance, leave, sick leave).7- Site monitoring and risk management:Regular reporting on site progress and identification of blocking points.Implementation of preventive measures to limit operational, financial, and legal risks.Contribution to better cost and deadline control.
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Education
- Master in Financial EngineeringESG2019Analyse financière Fiscalité Droit des sociétés Comptabilité Contrôle de gestion
- Bachelor's degree in Business ManagementUniversité Jean Jaurès - Toulouse2017