Zina Lounis

- Creation of Car Policy

- Establishment of specifications

- Relations with dealerships

- Proposals / action plan for change management support (creation of form -> towards electric vehicle, Creation of a Timeline = Gantt chart, Raci, SLA..)

- Discovery: Integration into the purchasing department (Indirect Procurement)

Management of long and medium-term rental vehicle contracts for 400 vehicles; Analysis of contracts for amendments/early termination; Request for quotes and follow-up; Signature processing; Bi-monthly steering committees with rental companies; Creation, receipt of all vehicle management-related orders, control. Rental orders, maintenance (garages), car-sharing tool, fleet management tool...

• Management of fuel cards and green cards (insurance).

• Management of badges for electric charging stations.

• Monthly reporting to RTE entities (management control, mileage allocations for car-sharing, etc.).

• Monitor and validate monthly billing accurately, using the GAC and SAP system.

• Manage claims by gathering necessary information, making declarations, and scheduling appointments, with a proactive approach.

• Oversee the vehicle fleet's lifecycle, including maintenance and repairs, while promptly responding to drivers' needs.

• Improvement of processes and tools for fleet management.

• Contribution to the adaptation of processes, formalization of document types, operating procedures...

• Establish collaborative relationships with garages to improve intervention logistics.

• Efficiently manage a national fleet of 36,000 vehicles, optimizing operations to ensure smooth and responsive management.

• Manage company cars through the development of a comprehensive Car Policy, including purchases, rentals, returns, and modifications (500 vehicles).

• Fleet Management for Long, Short, and Medium-term rentals - Analyze fleet needs.

• Follow-up of contractual files, Retain existing clientele.

• KPI monitoring.

• Customer relations - Gather customer requests, make proposals, solve problems, and handle various constraints.

• Ensure contractual commitments are met (verification and modification of billing).

• HR liaison, entry of variable payroll elements, leave, meal vouchers...