Freelancer profile translated to English.
Back to original languageAbout Zinaïda
I help overwhelmed healthcare professionals and freelancers manage their administrative tasks and appointments so they can focus on their business.
What I offer:
Comprehensive audit of your administrative organization
Process optimization (scheduling, files, billing, follow-ups)
Automation of repetitive tasks using AI
Creation of AI agents to assist you daily
Structuring of your internal protocols
Implementation of documented, clear, and sustainable systems
Support for digital transition
For whom?
Medical practices
Independent nurses
Physiotherapists
Psychologists / therapists
Care centers
Small businesses in the health & wellness sector
Results achieved:
Significant time savings
Reduction of administrative errors
Better organized files
Streamlined and automated processes
Less stress for teams
Improved quality of service for patients
My added value:
A rare dual expertise: medical administration + AI automation, combined with a human, rigorous, and results-oriented approach. I transform your time-consuming tasks into simple, efficient, and sustainable systems.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- MéliorisMedical SecretaryOctober 2024 - May 2025 (7 months)Within theMéliorisgroup, I worked in both day hospitalization and the health center, where I was responsible for administrative management and patient reception. I also contributed to the **deployment of a new medical software**, participating in tests, meetings, and the implementation and user support.During several periods, I was in charge of the **health center autonomously**, ensuring smooth administrative operations and coordination between patients, caregivers, and external providers.Tasks performed & responsibilities:
- Patient reception and complete administrative care
- Creation, updating, and organization of patient files
- Appointment scheduling, management, and optimization of medical schedules (doctors)
- Information exchange between doctors, nurses, physiotherapists, and nursing staff
- Drafting and sending medical reports, certificates, and documents
- Handling incoming/outgoing calls and processing requests
- Tracking correspondence, emails, examination results, and medical documents*
- Functional testing of the new tool
- Data entry and migration
- Assistance with software configuration and adaptation to the center's needs
- Support for teams during onboarding
- Task prioritization and patient flow management
- Consultation organization, administrative emergency management
- Active participation in the success of the software change
- Improvement of medical scheduling fluidity
- centre d'imagerieMedical SecretaryJuly 2023 - December 2023 (5 months)Administrative and secretarial management (billing, payment tracking, contracts, filing)Coordination and supervision of teams (care, catering, maintenance, activities)Management of emergencies and resolution of operational problemsOrganization and planning of staff and service schedulesEffective communication with families, residents, and internal teamsDrafting of reports, summaries, and official documentsVersatility and autonomy in facility managementProficiency in administrative and office management softwareHuman and empathetic management of clients and/or patients
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Education
- Vocational Baccalaureate in Secretarial StudiesGambetta2007Gestion administrative et bureautique : saisie de documents, rédaction de courriers, mise en page et traitement de texte, organisation de dossiers et classement Gestion des communications : accueil téléphonique et physique, traitement des emails, communication interne et externe. Organisation et planification : gestion d'agendas, planification de réunions, coordination d'activités et suivi des tâches. Comptabilité de base et suivi financier : facturation, suivi des paiements, gestion des dépenses et des budgets simples. Techniques professionnelles et relationnelles : travail en équipe, relation avec clients et collaborateurs, gestion des priorités et discrétion professionnelle. Maîtrise des outils bureautiques : logiciels de traitement de texte, tableur et outils de communication (Word, Excel, PowerPoint, outlook)