Zeynep Oyku Kiray

Provide professional freelance interpreting services in multilingual and cross cultural settings. Facilitate clear and accurate communication between parties from different linguistic and cultural backgrounds Adapt communication style to context, audience, and professional standards. Manage assignments independently, demonstrating reliability, time management, and adaptability in dynamic environments.

Managed inbound and outbound reservation calls, consistently increasing bookings through effective communication and product knowledge. Responded to online booking inquiries, assisting guests and travel partners throughout the reservation process. Resolved customer issues and discrepancies to ensure satisfaction and maintain positive client relationships.

Conducted equipment and instrument testing independently and collaboratively, ensuring adherence to quality standards. Collected and analyzed research data, preparing detailed reports, graphs, and presentations for internal stakeholders. Scheduled appointments, coordinated logistics with test subjects, and managed supplier communications, including order tracking and shipment follow-up.