Name: Entrepreneur as Virtual Assistant
Price: 480 EUR
Availability: InStock

Freelancer profile translated to English.

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Languages

Dutch
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Can work on-site

Rotterdam (up to 50km)

Urban Interest,
Administrative Employee Housing
September 2021 - September 2022 (1 year)
The Hague, Netherlands
. Managing the housing portfolio. Performing administrative and support tasks for the manager and commercial employees.
• Performing secretarial tasks, such as mail processing, email, and telephone traffic.
• Processing and archiving rental and purchase files.
• Confirming and processing rent cancellations through various channels.
• Checking, processing, and archiving rental agreements.
• Planning and organizing meetings.
• Creating and elaborating minutes.
• Assessing and approving rental candidates.
• Creating WWS point calculations.
• Corresponding with brokers, managers, and the notary.
KONE BV,
Financial Administrative Employee (Debtor Management)
January 2015 - March 2020 (5 years and 2 months)
The Hague, Netherlands
. Invoicing faults and repairs.
• Checking the invoicing proposals in SAP.
• Verifying contract coverages from the maintenance agreements.
• Checking the customer's invoicing requirements.
• Creating invoices in SAP and digitally sending invoices to the customer.
• Investigating customer inquiries and handling any invoicing complaints.
• Monitoring compliance with agreements, rules, procedures, and quality requirements.
• Contributing to process improvements within the department.
• Maintaining good communication with customers and colleagues within the team and other departments.
• Managing various mailboxes.
• Requesting work orders for invoicing.
• Paying attention to detail when verifying contract coverages and customer invoicing requirements for a smooth payment process.
KONE BV,
Contact Center Employee
January 2007 - January 2015 (8 years)
The Hague, Netherlands
• Receiving telephone calls regarding elevator faults and entrapments.
◦ Entering the faults and entrapments into Konect.
◦ Directing and following up with the mechanics.
◦ Managing the mailbox.
• Ability to switch quickly between processes and systems.
◦ Handling customer inquiries regarding stopped elevators and/or repairs.
• Maintaining good communication with other departments within the company.
◦ Training and coaching new employees.

.. Covering the reception and taking over all reception duties. Administrative tasks.