Zakaria Senhaji

- Gather and challenge business needs.

- Define project objectives, deliverables, and constraints, as well as the functional scope to be addressed within an Agile framework.

- Development of project roadmaps, detailed plans (GANTT, Milestones, Sprints), in coordination with stakeholders: IT team, business, architects, and domain managers.

- Define necessary resources and estimate project costs and deadlines.

- Ensure project documentation.

- Ensure deliverable quality (testing, validation, compliance with requirements).

- Write functional specifications and define application configuration.

- Participate in and/or lead analysis and solution costing workshops with development teams and validate the solution with the business.

- Close collaboration with group architects to ensure solutions align with technical standards, security standards, and integration constraints.

- Manage evolutionary and corrective maintenance.

- Write project documentation, operational procedures, and support business users through targeted training and functional support.

- Organize and lead Agile ceremonies to ensure team cohesion and iterative progress of deliverables.

Within the RTAP Ticketing Business Unit, I held the position of Front-Office Sales IT Project Owner, responsible for the technical and functional monitoring of sales applications. I managed the design, qualification, and production deployment of evolutions, with a strong involvement in testing phases to ensure solution quality and stability.

Management:

• - Team management

• - Conduct regular activity meetings

• - Manage team activity: Assist with prioritization, follow-up on topics, Support for the team,

• - Monitor indicators.

• - Responsible for maintaining skills,