Freelancer profile translated to English.
Back to original languageAbout Zakaria
PROSCI certified Change Manager — 7 years of experience in digital transformation in complex environments: large groups, public sector, international context.
An engineer by training, I bridge the gap between technical challenges and the human realities of change. This is what sets me apart in the Change Management market.
I specialize in the deployment and adoption of Microsoft 365 and generative AI — Copilot, prompting, new collaborative uses. I help organizations get their teams to actually adopt these tools, not just deploy them.
What I bring:
End-to-end change strategy — communication plan, deployment, training, ambassador network, adoption monitoring. +11,000 users supported on M365 projects. Concrete result: +30% collaborative interactions on Teams at the Banque de France.
My areas of intervention:
M365 Deployment (Teams, SharePoint, OneDrive, Copilot Chat) — Prompting and generative AI training — Digital adoption — Facilitation of ambassador communities — Transformation of business uses.
Sectors: Public Sector · Luxury · Media · Industry · Pharmaceuticals · Insurance · International Retail
References: Banque de France · LVMH · Radio France · Wolford · CSTB · Firmenich · AXA
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 20km)
Experience
- Banque de FranceAdoption & Change ManagerPUBLIC SECTORMay 2024 - Today (2 years and 1 month)Paris, France🔹 Define and manage communication and deployment strategies.🔹 Facilitate requirements gathering workshops.🔹 Write training and communication materials.🔹 Interview users to monitor adoption by communities.🔹 Establish user communities🔹 Facilitate user communities🔹 Support super users to be change agents
- LVMHChange ManagerLUXURY GOODSOctober 2023 - May 2024 (7 months)Paris, FranceSupport the implementation of new employee management processes at LVMH.🔹 Preparation and execution of communication and deployment strategies🔹 Requirements gathering workshops🔹 Writing training and communication materials🔹 Interviews with solution users to monitor tool adoption based on user communities
- Radio FranceAdoption & Change Manager - O365 Suite and new employee processesPRESS AND MEDIASeptember 2023 - March 2024 (6 months)Paris, FranceSupport change management and adoption for the implementation of new collaborative tools (O365 Suite)🔹 Define and manage communication and deployment strategies.🔹 Facilitate requirements gathering workshops.🔹 Write training and communication materials.🔹 Interview users to monitor adoption by communities.
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Education
- Engineering degree, Management Information Systems, GeneralEFREI Paris2018Diplôme d'ingénieur, Systèmes d''information de gestion, général
- Master of Business AdministrationEDC Paris Business School2019Master of Business Administration - MBA, Business Management Project
Certifications
- Prosci® Certified Change PractitionerCMC Partnership Global2023