Freelancer profile translated to English.
Back to original languageAbout Zakaria
IT Project Manager with 10 years of experience | Business Analysis – Delivery – Digital & Data
I support large companies in the scoping, management, and success of complex digital projects (Banking, Telecom, Industry). Specialist in data, regulatory, and business software environments.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- BNP PARIBASProject Manager - General Inspection DepartmentBANKING AND INSURANCEJanuary 2022 - Today (4 years and 7 months)Montreuil, FranceWithin the IG IT team, I managed the implementation and run of the Teammate Plus audit application, alongside managing related projects and various responsibilities.IMPLEMENTATION OF TEAMMATE PLUS- Lead the implementation of the TeamMate software for audit mission management and inspection execution.- Analyze business needs and write functional and technical specifications.- Supervise the design, development, testing, and go-live phases of the software.- Lead the production deployment and document functionalities for users and technical teams.MANAGEMENT OF RELATED PROJECTS- Lead teams (technical, business, support) and ensure communication between stakeholders.- Facilitate agile ceremonies and track project progress.- Develop the overall project schedule, respecting time and resource constraints.- Monitor budgets and ensure cost optimization.- Propose and implement action plans to resolve encountered obstacles.- Prepare regular reports on progress, project KPIs, and performance.GENERAL INSPECTION IT APPLICATION MANAGER- Ensure the proper functioning, maintainability, and scalability of applications.- Implement incident management and rapid resolution processes.- Analyze user feedback to prioritize improvements.- Lead functional and technical evolutions.- Propose strategic plans to optimize business processes.- Launch ad-hoc studies related to the tools within their scope.
- SFRBusiness Analyst Project ManagerTELECOMMUNICATIONSJanuary 2017 - January 2022 (5 years)Paris, FranceCONTEXT:• RED by SFR Project: The objective is to transition from a range of 4 mobile plans to a single dynamic offer.• The RED referral program: Redesign and optimize journeys/processes to meet market best practices and offer customers a simpler and smoother experience.• European Electronic Communications Code: Redesign processes to strengthen consumer rights, simplify the existing framework for all operators, and implement new billing management.• PM Role:- Budget management, timesheet tracking, Communication with the project director and other PMs, Alert on budget issues, budget monitoring- Management and anticipation of project risks and contingencies- Communication on project progress (quality/cost/deadline)- Identification of solutions to project problems, facilitation of brainstorming sessions- Facilitate scoping workshops and weekly co-development meetings- Help the team work autonomously in accordance with agile principles- Design of proposed IT solutions to ensure the correct configuration level of offers- Monitoring of input deliverables, design, IT development, and acceptance testing• Scrum Master Role:- Sprint planning, organization of ceremonies (Sprint Planning, Retrospective, Daily, Sprint Review)- Analysis of obstacles, blocking issues, external interferences, and anything that could divert the team from its objectives or slow it down- Identification of solutions to project problems, facilitation of brainstorming sessions- Communication with management or the client- Facilitator role for the development teamTraining the team on the Scrum methodology- Help the team work autonomously in accordance with agile principles- Teamwork with other Scrum Masters
- TotalEnergiesBusiness Analyst Project ManagerENERGY AND UTILITIESJanuary 2016 - December 2016 (11 months)Paris, FranceRedesign the SIS Project Management methodology.- Definition of business needs with TOTAL subsidiaries, functional specifications, particularly through workshops (working sessions with users)- Development of the specifications and the IT budget.- Writing a statement of needs for the IT team.- Planning of provisional milestones.- Kick-off preparation- Support change management during the implementation of new tools (communication, training, change organization…)- Update documentation and provide support for new projects.- Development of test scenarios- Preparation and conduct of workshops, project meetings- Ensure collaboration of all stakeholders and external project partners- Monthly reporting of IT incidents to TOTAL subsidiaries.- Continuous improvement plan: launch customer satisfaction surveys
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Education
- Master of ScienceSKEMA Business School2016MS Managemet de projets et programmes
- Diplôme d'ingénieur, Ingénierie en Systèmes Électriques et Télécommunications option Automatique et Informatique IndustriUniversité Cadi Ayyad2014Diplôme d'ingénieur, Ingénierie en Systèmes Électriques et Télécommunications option Automatique et Informatique Industri