About Zainullah
French
Native or bilingual
Urdu
Conversational
Pashto
Fluent
Experience
- HELPLINEIT Support TechnicianDIGITAL AND ITApril 2023 - Today (3 years and 3 months)Lille, FranceUse of ticketing tool (unity)PMAD with remote assistance and msra.Taking calls and assisting users.Resetting Windows password.Searching for information about users.Use and management of the Citrix environment.Unblocking and reactivating Windows accounts.Proxy configuration.Outlook, teams,
- Lycée louis pasteurIT TechnicianTECHSeptember 2022 - April 2023 (6 months)Lille, FranceDeployment and Maintenance levels 1 and 2: printer, projector and computer hardware and software.Network administration.Management of IT equipment stock.Active Directory
- YoursoftHelpdesk TechnicianINTERNET OF THINGS (IOT)May 2020 - June 2021 (1 year and 1 month)Lille, FranceIPv4 addressingCisco router and switch configurationVLAN configuration Cisco Packet TracerTelephone call management softwareLinux Debian operating systemNetwork cabling for IT or office equipmentFiber optic installation and configuration: wifi, alarm, surveillance camera
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Education
- Baccalauréat SN (Système Numérique)Baggio High School2017-2018 Brevet des collèges 2017-2018 DELF (Diplôme d'Etudes en Langue Française) 2017-2018 CFG (Certificat de Formation Générale)
Certifications
- Middle School Diploma, DELF (Diplôme d'études en Langue Française) BEP and Google SEO workshopsBaccalauréat