Zaccaria Majid

• Optimized application performance for a high-traffic product used by major clients, including the Colosseum in Rome and the Duomo di Milano.

• Implemented server-side and database functionalities to support ongoing maintenance and updates of the codebase.

• Developed multiple .NET functionalities to streamline back-office operations, reducing customer care response time by 15–18%.

• Designed and implemented unit and integration tests achieving an average code coverage of 95%, improving code maintainability and reducing development time by 20%.

• Provided second-level customer support by directly querying the database to resolve complex and edge-case issues.

• Implemented both server-side and client-side functionalities across multiple modules, improving application stability and reducing maintenance time by ~5-7%.

• Developed an intuitive Angular interface for data visualization, improving user engagement and reducing support requests by 10%.

• Initiated the migration of a monolithic application to a microservices architecture, improving maintainability and easing onboarding for new developers.

• Delivered tailored software solutions to meet client needs, contributing to a ~25% increase in product sales.

• Collaborated with international customers to gather data, gaining deeper insights into their needs and expectations.

• Built Blazor-based web solutions replacing on-premise systems, reducing deployment time by 40% and improving maintainability through CI/CD automation.