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Yvonne HeßYH

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Freelancer profile translated to English.
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About Yvonne

Relief that is truly noticeable.
You focus on your business or your family – I'll take care of the rest. Reliable, discreet, and with a genuine understanding of your situation.
With over 35 years of commercial experience, I support freelancers and small businesses with everything that takes time: emails, appointments, documents, texts, invoices, and research – structured and carefully handled, often with the support of modern AI tools.
What makes me special:
I myself have cared for relatives for years and gone through all the official procedures. That's why I also help private individuals with care level applications, official letters, and organizational paperwork – with genuine empathy, not just expertise.
Typical projects:
Email & Appointment Management · Correspondence & Text Creation · Document Management & Digital Filing · Invoicing · Official Letters & Application Forms · Online Research
  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Bundesamt für Migration und Flüchtlinge
    Commercial Employee
    PUBLIC SECTOR
    December 2022 - Today (3 years and 8 months)
    Trier, Germany
    Document evaluation and distribution, Travel for document distribution, Safety-relevant visual inspections, Data processing, Internet research, Email processing, Text design and editing, List and table creation, Procurement of materials, Cross-departmental support
    Data Processing Internet Research Email Processing Text Design Table Creation Creation
  • Wagnermühle,
    Commercial Employee
    AGRICULTURE
    May 2021 - August 2022 (1 year and 3 months)
    Sommerau, KA, Austria
    . Administrative and commercial office management as well as ensuring smooth communication between the CEO's office and all internal and external contacts.
    . Appointment and follow-up management, including regular monitoring of the status of ongoing projects.
    . Creation of documents, reports, and mailings.
    . Independent management of our website and webshop.
    . Commercial monitoring of order processing in coordination with the relevant departments.
    . Creation of delivery notes and invoices.
    . Acquisition of new customers, suppliers, and personnel.
    . Staff allocation.
    . Planning of daily tours.
    . Control and adherence to hygiene standards.
    . Order acceptance, complaint management, purchasing, and sales.
    . Management and execution of quarterly and annual inventories
    Website Support Invoice Creation Complaint Management Supplier Search Order Acceptance
  • Real - Markt, Kenn
    Cashier
    RETAIL (SMALL BUSINESS)
    September 2020 - April 2021 (7 months)
    Customer service
    Cashing up goods
    Cash reconciliation
    Restocking shelves
    Stocking tobacco products
    Keeping the checkout area clean

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Education

  • Training as a specialist in the hospitality industry
    Ausbildung zur Fachkraft im Gastgewerbe
  • Basic vocational training year
    1985
    Berufsgrundschuljahr

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