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Yuyuan ChenYC

Yuyuan Chen

Agile Coach

€900/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Yuyuan

I support teams and organizations in their agile and lean transformation: implementation of Scrum, Kanban, team and organization coaching, scaled agility, continuous improvement, and operational alignment. I have worked in banking, insurance, e-commerce, and the pharmaceutical industry, with a pragmatic approach focused on performance and people. I combine coaching, facilitation, change management, and training.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Servier
    Agile Coach
    PHARMACEUTICALS INDUSTRY
    April 2021 - December 2025 (4 years and 8 months)
    Context:
    • Mission within the DDSI Agile Center
    • Scope: Data Factory, Operations
    • Areas of intervention: team coaching, transformation support, organizational improvement, training

    My contribution:
    • Agile coaching of multidisciplinary teams: developing product culture, improving collaborative practices, and enhancing team performance
    • Support in the continuous improvement of workflows, particularly by leveraging Kanban principles and practices
    • Implementation of an end-to-end organization for the MDM (Master Data Management) program, fostering inter-team coordination and operational fluidity
    • Coaching managers: agile leadership, structuring a guiding coalition to support transformation
    • Definition and deployment of performance indicators
    • Simplification and optimization of DDSI internal processes
    • Implementation of a demand capture, qualification, and prioritization process
    • Acculturation of teams to agility through workshops, training, and practical sessions
    • Design of Jira templates to standardize workflows and improve work governance

    Results:
    • Improved work fluidity and reduced inter-team friction
    • Increased visibility on work, priorities, and team capacity
    • Clarified and shared rules and operating methods
    • Strengthened collaboration and better coherence between teams and business units
    • More frequent, regular, and predictable deliveries
    • Improved quality of deliverables and time-to-market
    • Refocused and more effective meetings
    • Reduced workload on individuals through better workflow management
    • Adoption of a structured continuous improvement approach
    • Better understanding and ownership of agile principles within the department and teams
  • Société Générale Global Technology Services (GTS)
    Scrum Master
    BANKING AND INSURANCE
    January 2020 - July 2020 (6 months)
    Context:
    • Intervention within a SAFe train of 5 co-located teams
    • The product is a web portal for transverse internal services (support, training, catalog) called My Digital Workplace

    My contribution:
    • Scrum Master for a feature team of 5 people
    • Support for the System team (tech leads, architect, QA, Ops, UX designer)
    • Team coaching: Team building, working on team dynamics, clarifying individual expectations
    • Individual coaching: working better in a team, motivation
    • Conflict resolution
    • Release coordination
    • Facilitation of meetings (agile ceremonies, workshops)
    • Organization of PI planning
    • Jira configuration

    Results:
    • Improved team productivity and predictability
    • Developers autonomous in taking over new features
    • More effective meetings
    • Better prepared PI planning
  • BNP Paribas Securities Services (BP2S)
    Scrum Master/Agile Coach
    BANKING AND INSURANCE
    March 2018 - November 2019 (1 year and 8 months)

    Context:

    Scrum Master and Agile Coach within the RISE program (80 people – Paris, Chennai, Lisbon), dedicated to the redesign of reporting tools. Interventions in both team support (Scrum Master) and the overall agile transformation of BP2S (Agile Coach).

    My contribution:

    Scrum Master – RISE Program
    • Implementation of a scaled agile model (tribe, vision, objectives, training, PI Planning, synchronization).
    • Daily support of 2 teams: agile practices, continuous improvement, obstacle removal, facilitation, and conflict resolution.
    • Facilitation of ceremonies, workshops, PO synchronization, and organization of PI Planning.
    • Jira configuration for team/tribe needs.
    Agile Coach – BP2S Agile Hub
    • Contribution to the overall transformation: support, field feedback, model improvement.
    • Participation in Agile Hub rituals.
    • Interventions at IT Talk and facilitation of monthly serious games.
    • Creation and facilitation of the Scrum Masters community (mentoring, practice sharing).
    • Onboarding of Scrum Masters.

    Results:

    • Tribe autonomous in organizing/executing PI Planning.
    • Teams autonomous in agile practices; PO and RTE trained.
    • Active and sustainable Scrum Masters community.
    • Diffusion of agile culture through monthly serious games.
    • Improvement of the scaled agile model and implementation of visual management and good meeting practices.

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Education

  • Computer Analyst
    AFCEPF
    2010
  • Master 2 (M2)
    Pierre and Marie Curie University
    2005

Skill set (8)

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