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Yuliia ZozuliaYZ

Yuliia Zozulia

AI-powered FAQ Chatbots & Knowledge Automation

€480/day
Goslar, DE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Yuliia

  • Ukrainian

    Native or bilingual

  • English

    Conversational

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • Pilot-Projekt
    AI-powered FAQ Chatbots, HR Onboarding Assistant & Knowledge Automation (No-Code)
    November 2025 - Today (7 months)
    • Planning and implementation of initial prototypes for FAQ chatbots based on websites, PDFs, and internal documents.
    • Structuring frequently asked questions and creating clear answer texts as well as defining the dialogue flow.
    • Setting up a simple internal assistant for employees ("Where can I find document X?", "Which rule applies to Y?") to reduce recurring inquiries.
    • Initial practical implementations of an HR onboarding assistant based on existing HR documents (policies, handbooks, forms).
    • Use of AI tools for extracting, summarizing, and updating knowledge from existing documents (PDF, Word, internal wikis).
    Artificial Intelligence Chatbot Knowledge Management Digitalization HR Onboarding / Employee Onboarding
  • Benicci INC
    Research & Information Analyst (Remote)
    May 2021 - August 2022 (1 year and 3 months)
    Implementations of an HR onboarding assistant based on existing HR documents (policies, handbooks, forms).
    • • Use of AI tools for extracting, summarizing, and updating knowledge from existing documents (PDF, Word, internal wikis).
    • • Analysis of sales and order data, deriving requirements and planning inventory levels.
    • • Coordination of reorders with suppliers and warehouse, creation of clear planning documents.
    • • Support of the team through structured information preparation and documentation. (Analysis &
  • Benicci INC
    Information Analyst (Remote)
    February 2017 - April 2021 (4 years and 2 months)
    • • Research, selection, and preparation of learning and market information (E-commerce, Marketing, Product Trends).
    • • Identification of new trends and strategies, creation of concise summaries and guides.
    • • Building and maintaining an internal knowledge base for training and learning purposes.

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Education

  • Law
    National University "Odessa Law Academy"
    2014
    Recht

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