Freelancer profile translated to English.

Description

Administrative and accounting management professional with experience in customer service, inventory control, returns processing, and financial support (reconciliations, petty cash, and invoicing).

Certified in Microsoft Office Specialist: Excel. I am characterized by organization, results orientation, and agile incident resolution.

I have worked in private healthcare, e-commerce/retail, and BPO/customer service, so I can quickly integrate into teams and procedures.

I can help you organize your back-office, improve stock and cost tracking, and automate tasks in Excel.

Industry field of expertise

Languages

Catalan
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Grupo HLA-ASISA
Administrative Assistant
February 2024 - June 2024 (4 months)
Stock control, maintaining accurate records and ensuring material availability.

Administrative management of the reception, ensuring an efficient flow of documents and cordial customer service.

Gestión administrativa Gestión de inventarios
Teleperformance Colombia
Customer Service Agent|
February 2022 - November 2022 (9 months)
Processing warranties and repairs, coordinating with internal departments to ensure timely solutions to reported problems.

Agile management of approximately 60 returns, replacements, and refunds of products, complying with company policies.
Gestión administrativa Atención al cliente Gestión de inventarios Microsoft Excel Facturación
Classic Jeans Shops
Cost and Warehouse Analyst
May 2019 - April 2020 (11 months)
Monitoring and reporting of production times, providing data to optimize efficiency and analyze productivity (including indirect labor).

Processing purchase requests and accounting registration of raw material invoices, facilitating timely supply and correct cost allocation.

Facturación Contabilidad Gestión de inventarios producción Gestión de materiales

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Certification in Microsoft Office Specialist: Excel Associate (Office
Certiport
2019
Certificación en Microsoft Office Specialist: Excel Associate (Office
Administrative Management
CFGM
Gestión Administrativa

Check out Yuleimy's education

Office Manager

Yuleimy Mantilla

Office Manager | Excel | Accounting

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