Youssra Anajgar, Virtual E-commerce Assistant

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Description

Virtual assistant specializing in e-commerce and administrative management.

Organized, responsive, and rigorous, I support entrepreneurs and e-commerce merchants in the daily management of their business.

🔹 Email management and customer service

🔹 Order processing and delivery tracking

🔹 Administrative management

🔹 Online store support (Shopify, Vinted…)

🔹 Task organization and optimization

My goal: to save you time to focus on growing your business.

Available exclusively remotely.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Auto-entrepreneuse
Virtual Assistant Specialized in E-commerce Customer Service
E-COMMERCE
March 2026 - Today (3 months)
Beaucaire, France
Support for e-commerce stores in customer service management:

– Responding to customer emails
– Order tracking
– Returns and refunds management
– Handling after-sales service requests
– Improving customer satisfaction

Remote work, rigorous organization, and responsiveness.
Prestataire indépendantes
Independent Administrative Assistant
E-COMMERCE
February 2026 - Today (4 months)
Beaucaire, France
Administrative and organizational management for entrepreneurs and small businesses.
Email processing, schedule management, and administrative document tracking.
Data entry and updates, digital file organization, and daily support to optimize client productivity.
Administrative Management Email Management Microsoft Office Administrative Support Order Processing
Activité e-commerce indépendante
E-commerce Manager
E-COMMERCE
February 2026 - Today (4 months)
Beaucaire, France
Complete management of an independent e-commerce business.
Order processing, delivery tracking, and customer service management.
Responding to customer emails, managing returns, and after-sales service.
Daily administrative organization and process optimization to improve efficiency and customer satisfaction.
Administrative Management Email Management Customer Service E-commerce Support Organization

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Administrative and Office Management
Online Training
2025
Formation axée sur la gestion administrative, l’organisation digitale et le support e-commerce. Apprentissage des outils bureautiques (Microsoft Office), gestion des emails professionnels, suivi des commandes clients et optimisation des processus administratifs pour entrepreneurs et petites entreprises.

Office Manager