Freelancer profile translated to English.
Back to original languageAbout Youssouf
💻 IT Freelance Engineer | Support & Infrastructure | Microsoft 365
Your IT system should be an asset, not a hindrance.
I help companies manage, maintain, and optimize their IT environment to ensure smooth and secure operation.
🔧 My expertise:
• User support (L1 / L2 / L3)
• Microsoft 365 Administration (Outlook, Teams, OneDrive, account management)
• IT equipment management (installation, configuration, maintenance)
• Incident resolution and performance improvement
• On-site or remote intervention
🎯 What I bring you:
• Responsiveness to incidents
• Reliable and lasting solutions
• Reduction of downtime and productivity losses
⚡ Work method:
Quick analysis → Precise diagnosis → Effective resolution
📍 Available for one-off or regular missions
Let's discuss your needs.
French
Native or bilingual
English
Conversational
Can work on-site
Cannes (up to 50km)
Experience
- ITCOM sophiaSUPPORT TECHNICIANNovember 2022 - March 2026 (3 years and 4 months)Install, test, and update computer equipment (computers, servers, peripherals, programs, and software). Ensure maintenance, administration, and security of hardware. Diagnose and resolve incidents.
- Société Nationale de DéveloppementCOMPUTER NETWORK ADMINISTRATORNovember 2012 - May 2018 (5 years and 6 months)Côte d'IvoireDesign and administration of the network, network security, support and assistance, technological watch.
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Education
- Microsoft PL-900 Certification Data Analyst CertificationMine de Paris2025Certification Microsoft PL-900 Certification Data analyst
- PSL Executive Educationdatascientest2025PSL Executive Education