About Youssef
English
Native or bilingual
French
Fluent
Arabic
Native or bilingual
Experience
- UpworkAI Automation AgentOctober 2025 - January 2026 (3 months)Developed an AI chatbot integrated into a CRM dashboard using ReactJS, Node.js, and MongoDB. The bot could retrieve customer data in real-time and automatically initiate outbound calls, improving support efficiency.Utilized AI logic and webhooks to automate customer interaction workflows.
- FreelanceCustom CRM System – Duration: 3 monthsDEFENSE AND MILITARYOctober 2025 - January 2026 (3 months)Lille, FranceDesigned and developed a custom CRM solution tailored to the client's needs. Implemented efficient customer data management, sales pipeline tracking, and task automation.Integrated role-based access, real-time notifications, and analytics to streamline business operations and enhance customer engagement.
- FreelanceSoftware DeveloperOctober 2024 - June 2025 (8 months)Marrakech, MoroccoeCommerce Web App Built a fully responsive eCommerce platform using MongoDB, Express.js, React, and Node.js (MERN stack). Integrated Stripe for secure payment processing and used ShadCN UI for a modern, polished interface. Implemented product management, user authentication, and order tracking with optimized performance.
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Education
- Software engineerHolberton school2024Software engineer
- Bachelor's Degree in MaterialsCadi Ayyad University2022Bachelor's Degree in Materials