About Youssef
- 20+ projects delivered at Smart by Design for institutional clients
- (ANCT, POLD, local authorities)
- Machine Learning models deployed in aeronautical supply chain: +80% accuracy vs. Excel forecasts
- Management of a private e-commerce business since late 2024
- Bilingual FR/EN — comfortable with international projects
- Requirements gathering and scoping, user stories with acceptance criteria
- Functional specifications, business rules, use cases
- Functional testing and UAT, change management
- Power BI dashboards, SQL analysis, no-code automations (Make, n8n)
- Integration of generative AI (Claude, GPT) into your business processes
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Experience
- Smart by DesignBusiness Analyst / AMOA Consultant — Public Sector Digital TransformationCONSULTING AND AUDITSSeptember 2023 - September 2024 (1 year)Paris, FranceDigital transformation consulting firm for the public sector.Assignments with ANCT and POLD to support local authorities (municipalities, inter-municipal structures) in their digitalization.20+ projects delivered using an agile approach:
- Gathering requirements from local authorities and reformulating them into user stories with acceptance criteria
- Writing functional specifications: business rules, use cases, structured deliverables
- Liaising with solution providers: analyzing functionalities, customization options, and technical constraints
- Functional testing and UAT: verifying solution/requirements alignment, documenting results
- MoSCoW prioritization and functional backlog management
- Co-facilitating requirements gathering workshops with stakeholders
- Benchmarking open-source solutions: multi-criteria comparative analysis (features, costs, technical compatibility)
- Agile coordination with progressive deliverable validation, 1-3-6 month action plans, and identification of available funding
- Monthly monitoring of performance KPIs for local e-commerce sites (POLD mission)
Environment: Trello, Nextcloud (DMS), XMind, Google Workspace, agile methodologies. - BitVibe GamingBusiness Analyst — E-commerce BusinessE-COMMERCEDecember 2024 - Today (1 year and 6 months)Annecy, FranceCreation and management of a specialized e-commerce business.Business Analysis aspect:
- Market research and competitive analysis: positioning, offering gaps, niche opportunities
- Margin assessment, acquisition cost estimation, and operational risk identification
- Structuring the end-to-end process: sourcing, quality control, pricing, shipping, customer service
- Definition and monitoring of KPIs: net margin, sales cycle time, return rate, logistics cost, ROI per category
- Variance analysis vs. objectives and corrective action plans
- Customer issue management: root cause analysis, corrective actions, and preventive measures
Skills used: functional analysis, process structuring, performance monitoring, data-driven decision-making. - Heliconia Aero SolutionsSupply Chain Data Analyst — InternshipAVIATION AND AEROSPACEFebruary 2022 - June 2022 (4 months)End-of-studies internship in a complex aeronautical supply chain environment. Mission: replace manual Excel forecasts with Machine Learning models for spare parts demand forecasting.Key achievements:
- Collection, cleaning, and structuring of logistics data to create usable datasets (ETL to Power BI)
- Deployment of Machine Learning-based demand forecasting models: +80% accuracy vs. historical Excel forecasts
- Presentation of results to operational teams to support inventory management decisions
- Creation of Power BI dashboards for monitoring supply chain performance indicators
Technical environment: Power BI, Advanced Excel, supervised Machine Learning models.
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Education
- Master 2Catholic University of Lille2024Master 2
- Master 2IAE Lille – University of Lille2023Master 2