Freelancer profile translated to English.
Back to original languageAbout Youssef
ERP/CRM Consultant for over 5 years, I have been involved in numerous projects for various clients (SBM Monaco, Point P, Caran d'ache, etc.). I am capable of managing a project from specification to delivery. My experience and training will be undeniable assets for our collaboration to be a success.
English
Fluent
German
Conversational
Arabic
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km), Reims (up to 100km), Lille (up to 100km)
Experience
- MK2 FILMSERP/CRM ConsultantFILM AND AVAugust 2019 - Today (6 years and 10 months)Paris, FranceTechnical support for the audiovisual rights management software migration project.
- AZNETOWRKCRM ConsultantDIGITAL AND ITApril 2013 - September 2016 (3 years and 6 months)Lyon, FranceProject manager for various Aurea CRM (formerly Update.CRM) integration projects for French, Swiss, and Monegasque clients.Project management from specifications to solution delivery. Writing specification and configuration documents. CRM installation and configuration. Creation of specific screens for the web, iPad, and mobile application. Unit and integration testing. Internal acceptance testing. Data migration from old systems. Production delivery. Anomaly correction. Implementation of evolutions. Writing user guide. User training on CRM.
- AZNETWORKAdministratorDIGITAL AND ITJanuary 2014 - September 2016 (2 years and 9 months)Lyon, FranceAdministrator of AZNetwork's shared hosting environment. Installation of new hosted CRM clients. Writing technical documentation. Maintenance and technical support. Preparation of demonstration environments for pre-sales.
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Education
- Engineering Degree in Computer Science and Industrial EngineeringEcole Centrale de Lille2010Diplômé de l'IG2I, département de l'école centrale de Lille. J'ai suivi une formation d'ingénieur en cinq ans. Ayant choisi l'option "informatique" à l'issue de la troisième année, je bénéficie d'une base solide pour mener à bien les missions qui me seront confiées.