Freelancer profile translated to English.
Back to original languageAbout Youssef
Senior Scrum Master / Coach & IT Project Manager with 17+ years of experience in digital transformation, scaled agile (SAFe, Spotify), and complex project delivery in international environments. Solid track record of managing multi-team programs and deploying high-value solutions (Big Data, Data, Salesforce CRM, Artificial Intelligence AI, RPA, API/ESB,...).
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Paris (up to 50km), Paris (up to 30km)
Experience
- KPMGTransformation & Agile Leader / Agile Coaching / OKR Steering SupportCONSULTING AND AUDITSJune 2024 - December 2025 (1 year and 6 months)Paris, FranceExcellence & Agile Transformation CenterAgile steering of three strategic areas: Data Integration (EAI to MuleSoft migration), Data Analytics (Power BI, KPIs, decision support), and Salesforce CRM (continuous deployment and IS integration (Sales, Service, Marketing, Pardot…)).Data Integration Area: 1 PO, 1 Technical Proxy PO, 1 SM, 2 Tech Leads, 5 Developers, 1 QC, 2 DevOpsData Analytics Area: 1 PM, 1 PO, 1 SM, 4 Tech Leads, 7 Developers, 1 QC, 2 DevOpsSalesforce CRM Area: 1 PM, 5 PO, 1 SM, 1 Tech Lead, 3 DevelopersRole of Agile Coach with contribution to the evolution of the KPMG DAS Agile process and the skill development of Scrum Masters.Support for OKR steering, in conjunction with the expert coach, to ensure strategic alignment, transparency, and performance.Multi-project Agile Steering: Digital Transformation Environment.Agile Coaching: Facilitation of agile workshops (skills matrix, roles and responsibilities, tooling, DoD / DoR), Scrum / Kanban / Scrumban facilitation according to context, facilitation of agile rituals, PO skill development, Product Backlog management and prioritization, facilitation of framing and lessons learned workshops.Performance & Delivery: KPI monitoring (velocity, burndown, cycle time...), facilitation of health checks with project directors, obstacle/conflict management, consolidated multi-project reportingStrategic Alignment: Co-steering OKRs with IT direction, operational reviewsContinuous Improvement: Promotion of pair programming, cross-testing, brainstorming complex issuesTools: Azure DevOps • Power BI • Salesforce • Mulesoft • Klaxoon • SharePoint
- BNP Paribas CardifSenior IT Delivery Manager / Transformation & Agile Leader / Senior Scrum MasterBANKING AND INSURANCEJanuary 2023 - June 2024 (1 year and 5 months)Paris, FranceTransformation & Agile Leader | AI & RPA Innovation | Senior IT Delivery Manager | Multi-entity & Agile | International ContextScrum Master for an RPA BluePrism team (1 PM, 1 PO, 1 SM, 2 Tech Leads, 3 Developers, 1 QC) responsible for automating critical business processes (daily allowances, estate closures, etc.).Steering an AI Chatbot project aimed at providing reliable answers to bank advisors via an AI orchestrator bot, in text and voice mode, with multi-channel conversational management.Cross-functional coordination of multiple entities (Business Tribes, TOVIE (AI solution provider), UX/UI, Cybersecurity, Architecture, technical team, Innovation, User Journeys...) for the realization of an MVP / Prototype and product delivery.AI Project Management: Intelligent chatbot cross-functional steering, multi-team coordination, MVP/backlog/budget management (Clarity), advanced reporting...RPA Scrum Master: BluePrism agile rituals facilitation, performance KPI monitoring and analysis (burndown, velocity, cycle time, bug rate), team coaching, Product Owner support, Product Backlog management and prioritization, continuous improvement, RPA delivery, business process automation...Change Management: Retrospective facilitation, lessons learned, continuous improvement, agile practices adoption, best practice dissemination, delivery quality, code reviews, pair programming, cross-functional collaboration, team maturity development, change support.Multi-Team Steering: Steering Committee / Project Committee coordination, risk and blocking management, functional and technical deliverable tracking, cross-functional steering, project reporting, stakeholder alignment, deadline and commitment adherence, delivery security.Tools: JIRA • Confluence • BluePrism • Klaxoon • Clarity • SharePoint • Google Analytics • Dynatrace, GTM
- MGENSenior SAFe Scrum Master / Transformation Lead / Proxy POBANKING AND INSURANCEFebruary 2021 - January 2023 (1 year and 11 months)Paris, FranceCritical IS | SAFe Framework | Transformation Lead | Proxy PO | International ContextScrum Master for 3 strategic teams responsible for core industrial products, API security, and KAFKA integration.Support for the Intermediation Core team on APIM, internal Gateway, ESB.Support for the API Security team on centralized management of authentication and access tokens.Support for the Kafka team: Event messaging on Kafka, enabling event publishing/consumption.Intermediation Core Area: 1 PM, 1 PO, 1 SM, 5 Developers, 1 QC, 1 DevOpsAPI Security Area: 1 PO, 1 SM, 1 Architect, 3 DevelopersKAFKA Integration: 1 PO, 1 Proxy PO, 1 SM, 1 Tech Lead, 3 Developers, 1 QCScrum Agility: Scrum Framework, SAFe environment, multi-team coordination, agile rituals (Daily, Planning, Review, Retrospective), story mapping, agile workshops (DOR / DOD, Role and responsibility...), team coaching, PO / SM support, continuous improvement, delivery steering, business value alignment.Proxy Product Owner: User Story writing, backlog management, scoping, business stakeholder interactions, service offerings/catalogs.Steering & Coordination: KPI/deliverable tracking, presentation facilitation, budget management (Sciforma), PO/PM/management coordination.DevOps & Quality: Best practice deployment (code review, pair programming, cross-testing), value chain support, lessons learned.Tools: JIRA • Sciforma • GitLab • Cloudbees • APIGEE • Kafka • Maven • Postman • Java • Python
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Education
- Certified training in project management and communication professionals...ZENIKA2018formation certifiante en gestion et management de projet, communication professionnels (3 mois cours du soir).
- Specialized Master's in Governance and Urbanization of Information SystemsESCEM Tours Poitiers2010Mastère spécialisé en gouvernance et urbanisation des systemes d'informations
Certifications
- Leading SAFeCap Gemini2021