Freelancer profile translated to English.
Back to original languageAbout Yousra
25-year-old, available full-time and motivated to apply my skills and open to learning.
After my degree in Administration and Management, I have touched upon several areas: sales, administration, customer assistance, commerce, communication...
I am meticulous and reactive!
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Spanish
Basic
Can work on-site
Lyon (up to 50km)
Experience
- ADACCustomer Service Assistant - Fixed-term contractTELECOMMUNICATIONSMay 2025 - September 2025 (4 months)Lyon, France- Management of client files- Calling repairmen to assign them to interventions- Sending and managing invoices- Updating client files
- Aide à la vie pour tousCommunity ManagerMay 2024 - June 2024 (1 month)FranceCreation and management of social networksImprovement of social networksCreation of digital identity
- Caméléon Service Roannais Roanne,Commercial and Communication Assistant - Work-study programSeptember 2022 - June 2023 (9 months)France- Creation and management of social networks- Creation of communication flyers- Creation of social media posts and videos- Various administrative tasks
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Education
- Degree in Administration and Management of OrganizationsInstitut d'administration des entreprises2022Licence Administration et Gestion des Organisations
- University Diploma in Technology in Business Administration and OrganizationENSET, Ecole Normale Supérieure de l'Enseignement Technique Mohammedia2021DUTAdministration et Organisation de l'Entreprise
Categories
- Other