About Yousra
- Management of complex schedules and meeting organization
- Coordination of teams and service providers
- Administrative management and document tracking
- Invoicing, quotes, and supplier follow-up
- Organization of business travel
- Order management and general services
- HR support (onboarding, administrative follow-up, file preparation)
- Client and partner relations
- Optimization of administrative processes
- Priority management and daily executive support
French
Native or bilingual
English
Conversational
Spanish
Conversational
Experience
- mornier saSales AdvisorLUXURY GOODSSeptember 2024 - February 2026 (1 year and 5 months)Bordeaux, France
- Welcoming, advising, and building loyalty with high-end clientele.
- Administrative management of orders, from receipt to delivery follow-up.
- Handling after-sales service and customer request follow-up.
- Coordination of exchanges with suppliers and stock monitoring.
- Management and animation of social networks (Instagram and Facebook) to increase brand visibility.
- Creation of visual content and communication materials for sales campaigns.
- Development and updating of client files for private event organization.
- Merchandising execution and optimization of the in-store customer experience.
- Participation in the daily organization of the store and smooth operational functioning.
- Insight Strategy StudioCommunity Manager & Brand Strategy ConsultantSOCIAL NETWORKSJanuary 2026 - Today (6 months)
- Supporting companies and entrepreneurs in developing their marketing and digital strategy.
- Development of communication strategies tailored to growth objectives and brand positioning.
- Content creation for social networks (Instagram, LinkedIn, Facebook, TikTok) and management of editorial calendars.
- Design of digital advertising campaigns (Meta Ads and Google Ads) to increase visibility and lead generation.
- Search Engine Optimization (SEO) and improvement of online presence.
- Creation of print and digital communication materials (flyers, brochures, posters, commercial visuals).
- Conducting market research, competitive analyses, and strategic recommendations.
- Assisting clients in developing their brand image and visual identity.
- Use of artificial intelligence tools to optimize content production and marketing performance.
- CARTIERSales AssistantLUXURY GOODSJuly 2024 - August 2024 (1 month)Bordeaux, France
- Welcoming, advising, and building loyalty with high-end clientele
- Merchandising execution and optimization of the in-store customer experience.
- Participation in the daily organization of the store and smooth operational functioning.
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Education
- Master of Business Administration - Marketing & CommunicationISG LUXURY PROGRAM2026
- Bachelor - Luxury ManagementISG LUXURY PROGRAM2024