Freelancer profile translated to English.

Description

I am a Salesforce technical-functional consultant, with several years of experience as an IT project manager before retraining in the Salesforce ecosystem. Since then, I strive daily to improve my skills, keep up with the platform's developments, and put this knowledge to the service of my clients.

With good interpersonal skills and great autonomy, I easily integrate into different client environments while continuing to develop my skills.

Do not hesitate to contact me for more information.

Youness HMIMIN

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to km)

Elior Group
Salesforce Technical-Functional Consultant
RESTAURANTS AND FOOD SERVICE
December 2023 - Today (2 years and 8 months)
Courbevoie, France
Within the group's IT department, in an international context, TMA on Sales, Service, and Experience Cloud to enable sales representatives to manage customer relationships.

o Assistance during functional workshops
o Analysis of business needs from 7 countries
o Project owner support
o Support and guidance for developers during the development phase
o Development of LWC components
o Facilitation of project workshops (Co-project/Co-steering/Co-technical, technical workshops)
o Standardization of current practices (configuration, development, deployment)
o Preparation and execution of tests (TNR, performance)
o Deployment of packages via CI/CD (BITBUCKET)
o Level 3 support for production incidents
o Coordination with various IT department stakeholders
o Data import: Dataloader, Salesforce Inspector
o Guarantee of SF best practices application
o Backup and restore with Backup&Restore
o SF to Dynamics Data Migration project
o Creation of reports and dashboards
o Development of Einstein Analytics dashboards
o Management of external APIs
SFDX, JIRA, GIT, SOQL, Experience/Sales/Service Cloud, Apex, LWC, BVA, Einstein Analytics, Backup&Restore.
CSF Groupe
Salesforce Technical-Functional Consultant
BANKING AND INSURANCE
January 2023 - Today (3 years and 6 months)
Paris, France
Context: Implementation of Sales/Service and Experience Cloud to enable civil servants to easily access mortgage/personal loans, insurance.

o Drafting of functional specifications.
o Analysis and modeling of business needs
o Support and guidance for developers during the development phase
o Development of LWC components
o Project owner support
o Facilitation of project workshops (Co-project/Co-steering/Co-technical, technical workshops)
o Participation in project implementation (configuration, development, deployment)
o Preparation and execution of tests (TNR, performance)
o Deployment of packages in connected orgs
o Level 3 support for production incidents
o Implementation of technical monitoring
o Coordination with various IT department stakeholders
o Data import: Dataloader, Salesforce Inspector
o Guarantee of SF best practices application
o Backup and restore with Commevault
SFDX, JIRA, GIT, SOQL, Experience/Sales/Service Cloud, Apex, LWC, MOGLI (SMS), AXIALYS (CTI), Jenkins, Commevault. Talend
Quanteam group
Salesforce Consultant
DIGITAL AND IT
January 2022 - December 2022 (11 months)
Paris, France
Context: Project to implement a Salesforce solution for group management internationally (2 Salesforce orgs).
o Analysis, specification, and definition of group needs.
o Configuration and parameterization of the Salesforce solution, adapting to the needs of the group's different subsidiaries (10 business sectors).
o Management of user access rights and profile configuration.
o Implementation of automation rules: Flow Builder, workflows, approval processes...
o Development of several objects
o Design of reports and dashboards for different departments (France, USA, Canada).
o Data import: Dataloader, Salesforce Inspector, Data Import Wizard.
o Development of training materials and user support
oCorrective maintenance and improvement of existing functionalities.
o Project management, steering committee facilitation
SFDX, JIRA, GIT, SOQL, Community Cloud, Sales/Service Cloud, Apex, VisualForce, LWC