Freelancer profile translated to English.
Back to original languageAbout Yougoudou
Passionate and strategic professional, I leverage over fifteen years of experience to support leaders in achieving their goals. My expertise as a High-Level Executive Assistant and Office Manager allows me to act as a true Right-Hand Partner, freeing my partners from operational tasks and helping them focus on high-value-added issues.
My background, marked by experience in both France and Ivory Coast, has equipped me with a keen understanding of multicultural challenges and complex environments, making me a trusted partner capable of navigating diverse professional contexts with agility.
In parallel to my duties, my role as Development and Institutional Relations / Partnerships Manager has enabled me to create and maintain strategic partnerships, ensuring fluid communication and proactive management of key relationships.
I therefore position myself as a facilitator of growth and performance for leadership teams. My goal is to actively contribute to the company's strategy, while providing personalized administrative and strategic support, essential for its development and sustainability.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- EYDevelopment, Institutional and Corporate Relations Manager | EY Francophone AfricaNovember 2023 - Today (2 years and 7 months)Abidjan, Côte d'IvoireInstitutional Relations Development- Supervision and management of strategic relationships with public and private sector decision-makers- Enhancing EY's brand visibility and recognition among stakeholders- Development and animation of influence networks to maximize business opportunitiesStrategy and Business Development- Identification of growth opportunities through business network relations- Piloting and reporting of commercial performanceCustomer Experience- Development and implementation of a customer-centric strategy to improve customer experience- Proposal and deployment of action plans to meet customer expectations and optimize satisfaction- Implementation and monitoring of the customer relationship management programPiloting and Reporting- Analysis of results and production of commercial performance reports- Coordination of actions with internal teams to achieve strategic objectives
- EYExecutive Assistant to the Office Managing Partner and Business DeveloperMay 2015 - November 2023 (8 years and 6 months)Strasbourg, FranceAdministrative and Organizational Management- Organization of complex and changing schedules for the Regional Director and Business Developer, in coordination with internal and external stakeholders- Planning and organization of international travel including logistics and visas- Proactive management of the Regional Director's inbox- Organization of complex strategic meetings with executives and CAC 40 clients- Processing expense reports and managing administrative processes (CRM, invoicing)Business Development- Contribution to customer portfolio development through information gathering- Design and deployment of an innovative customer loyalty processEvent Management- Organization of internal events (seminar for 100 people)Community Manager- Animation and management of the Regional Director's LinkedIn account to enhance his visibility and professional networkCoordination / Relationship Management- Creation and coordination of an internal community dedicated to Executive Assistants, fostering best practice sharingRecruitment Management- Participation in talent recruitment, including sourcing, candidate pre-selection, and phone interviews
- EYExternal and Institutional Relations Manager | EY Francophone AfricaMarch 2023 - July 2023 (4 months)Abidjan, Côte d'Ivoire- Proactive development and management of relationships with external stakeholders: public institutions, associations, interest groups, and private networks- Identification and mobilization of key players to support business objectives and CSR initiatives- Coordination of institutional events and representation of the organization to maximize partnership and growth opportunities
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Education
- Higher Technician Certificate, Management SupportStrasbourg Academic System (Skills Validation) - Grand Est Region, France2021Brevet de technicien supérieur, Support à l'Action Managériale
- Higher Technician Certificate (BTS), Executive Assistant / Management SecretaryIMCP - Work-Study (Paris, France)2007Brevet de technicien supérieur (BTS), Assistant(e) de direction / secrétaire de direction