About Yolanda
English
Native or bilingual
Experience
- TTECTalent Acquisition SpecialistJuly 2022 - May 2025 (2 years and 10 months)Las Vegas, NV, USA• • Owned and managed end-to-end recruitment for 20–40 roles across customer service, corporate, and operational departments.• • Partnered with hiring managers and leadership to define hiring strategies aligned with company growth goals.• • Sourced and engaged passive candidates via LinkedIn Recruiter, Indeed, and referral outreach, increasing pipeline strength by 35%.• • Streamlined onboarding through Workday and ADP Workforce, improving new-hire readiness by 20%.• • Delivered exceptional candidate experiences with 95% satisfaction feedback from post hire surveys.• • Analyzed recruiting metrics to optimize time-to-fill and enhance hiring effectiveness.
- Telus InternationalSenior RecruiterOctober 2021 - July 2022 (9 months)Las Vegas, NV, USA• • Managed high-volume and specialized recruiting for multiple business units, overseeing 30+ requisitions concurrently.• • Designed and executed sourcing campaigns for customer service, corporate, and tech-enabled positions.• • Partnered with hiring leaders to evaluate market data and develop competitive offer strategies.• • Supported DEI initiatives through inclusive job postings and community outreach partnerships.• • Strengthened employer branding by curating candidate experiences reflective of company culture.
- Jupiter Aluminum Corporation / Intrim ConsultingRecruiter AnalystDecember 2014 - June 2017 (2 years and 6 months)Hammond, IN, USA• • Conducted full-cycle recruiting for manufacturing, technical, and administrative positions.• • Created sourcing strategies and built long-term candidate pipelines for critical and recurring roles.• • Partnered cross-functionally with hiring managers to forecast staffing needs and align hiring timelines.• • Implemented ATS tracking and data integrity processes to ensure compliance and consistency.
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Education
- ILBachelor of Arts inConcordia University ChicagoILBachelor of Arts in
- Certificate in Human Resource Management2017Certificate in Human Resource Management