About Yohann
English
Native or bilingual
French
Native or bilingual
Spanish
Basic
Experience
- SCC FranceOn-site Technician N2TRANSPORTATIONSeptember 2022 - March 2024 (1 year and 6 months)Montpellier, FranceLocal support in KioskPowershell Script / Automation / Power AutomatePrinter Support (Xerox/Canon) VOIP/ Mobile (Android/IOS) + IP CamIntune admin / IT equipment management / Redesign and automation of the SAV process / Support / Mobile service orders.Meeting rooms: Surface Pro / Clickshare
- COMPUTACENTERSupport Technician N1January 2020 - September 2022 (2 years and 8 months)Lattes, FranceAS400 / Salesforce / AD adminUser creation / Password reset / Xerox / Ricoh printerPS1 script creationEnglish / French Support + 15K users
- ENVOUTANTE.COMAll-rounderJanuary 2015 - January 2018 (3 years)Web integration, Customer support / SAV / supplier orders, Parcel shipping / Professional email management
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Education
- Content Writing using AIUdemy Certificate2024Content Writing using AI
- Compose Music with AIUdemy Certificate2024Compose Music with AI