Yoann Schmitz

Project management and IT/Telecom consulting on assignments for SMEs, operators, and software vendors. Co-founded a marketing company, launched with two developers, to design and market a proprietary cloud telephony solution developed from scratch. Since 2023, refocusing activity on consulting and project management following the sale of the cloud solution's client portfolio.

• • Project management and developer management throughout the lifecycle of the cloud telephony solution: design, development, production, and evolution.

• • Account-by-account needs analysis: defining the most suitable software configuration for each client, securing integration with their existing IT system to avoid service disruptions.

• • Operational management of the company: supplier management, VoIP operator selection and negotiation, hosting infrastructure choices, ERP setup and configuration, budget and financial monitoring, HR, marketing, managing the reseller network and sales team.

• • Client accounts: XL Group (now XLG), Corex Group, Hörmann, Eurotab, Groupe Villa Lorraine, IFAPME, AMEJ, etc.

• • IT/ICT audits for these same clients: hardware, Microsoft environments, CRM, ERP, accounting software, with recommendations for evolution.

• • Additional project management assignments: software development focused on sensitive data protection (AES-256 encryption, fine-grained access management) for the medical, research, and R&D sectors, in compliance with ISO 27001 and GDPR.

• • Strategic IT infrastructure consulting: SaaS / on-premise trade-offs, ISP operator choices, hardware selection (servers, Telco equipment, user workstations).

• • Implementation of project monitoring across all assignments: framing, planning, budget, risks, milestones, reporting to sponsors and steering committees.

Project management assignment within a Belgian cloud telephony solutions software vendor (the company, now AlloCloud, is part of the Telavox group).

• • Project management for the development of cloud-based telephone exchange solutions, in close collaboration with development teams, based on Asterisk (Xivo solution).

• • Construction and monitoring of project schedules, managing dependencies between development, infrastructure, and sales teams.

• • Structuring a reseller network: identifying target partners, setting up the commercial framework, recruiting and supporting the first resellers.

• • Definition of positioning and retail offering: product packaging, pricing structure, market launch.

• • Promotion and sale of SIP SaaS and VoIP software, as well as Telco hardware solutions to B2B clients.

Management of EDM (electronic document management) projects within a software vendor whose solutions were primarily intended for Luxembourgish and Belgian public administrations, as well as private companies.

• • Management of a portfolio of varied clients (Belgian municipalities, Luxembourgish cantons, private companies): on-site meetings to jointly define the functional objectives of the project and the allocated budget.

• • Management of internal development teams to ensure the delivered solution precisely matches the specifications and budget framework agreed with the client.

• • Project monitoring from functional design to production: planning, acceptance testing, deployment, post-production support.

• • Monitoring and support of existing clientele: gathering evolution needs, release planning, incident tracking.

• • Market watch on public tenders in Luxembourg and Belgium: trend analysis, opportunity identification, product choice orientation.

• • Response to public tenders: drafting technical files, costing, submission, follow-up until award.