Freelancer profile translated to English.

Description

Product Owner & IT Project Manager specialized in Luxury and Supply Chain — references at Hermès, Christian Dior Couture, and Chanel. 16 years of experience in high-stakes business projects: international rollouts, TMS/WMS integrations, e-commerce, and PSP implementation, in Agile/SAFe environments. Also developing expertise in applied AI: scoping, productization, and delivery of LLM/RAG solutions.

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 10km)

Portfolio Projets IA
Product Owner & AI Project Manager
January 2025 - Today (1 year and 7 months)
Projects: RAG web app (document management), website with Learning modules, workflow automation by agents

Scoping
• Analyze business needs
• Identify suitable approaches (LLM, RAG, classification, extraction, agents…)
• Evaluate feasibility:
◦ data availability and quality
◦ model/integration complexity
◦ security and compliance constraints

Productization of AI Solutions
• Write PRDs integrating AI specifics:
◦ prompting logic / LLM interaction
◦ RAG flow (sources, retrieval, grounding)
• Design user experiences adapted to AI outputs
• Produce functional mockups

Delivery
• Build and maintain a backlog including:
◦ product tasks
◦ data tasks (preparation, quality, embedding, inferring)
◦ AI tasks (evaluation, tuning, monitoring)
• Track iterations by integrating:
◦ model performance tests
◦ qualitative output evaluation

AI Deployment & Industrialization
• Define AI-specific production criteria:
◦ output quality / stability/ inference costs
• VSR
◦ model monitoring
◦ continuous improvement (prompt, data, pipeline)

Results
• Deployed Document Management Web App (Supabase / Vercel/ Anthropic API)
• Deployed WordPress front with integrated Learning modules
• Automation

**Tools**: Claude (Chatbot, Code, Cowork), Gemini 3.5, Gemma 4, Ollama, LM Studio,

Antigravity (IDE), Obsidian, Hermes Agent, Anthropic API, Markdown, Postman,
Vercel, Supabase, Python (basics), GitHub

Domains: Generative AI, RAG
Claude Code PRD RAG
Hermès
IT Project Manager - Supply Chain
LUXURY GOODS
March 2024 - March 2026 (2 years)
Pantin, France
Project Objective: Functional lead for Transport — managing TMS, carrier portal, and logistics flows.

Responsibility: Project Manager
• Needs assessment
• As-is analysis
• Development and writing of functional specifications documents
• Development of User Stories and Acceptance Criteria
• Backlog initialization and management
• Development of test plans and scenarios
• Participation in testing (Test Campaigns / Demos, sprints)
• Development and writing of test reporting documents
• Change management

Responsibility: Follow-up
• Reporting
• Planning
• Project progress tracking
Responsibility: TMA
• User support (Level 3)

Results:
• New features & product evolutions (New carrier integration,
new goods flow integration, documentary flow evolutions, …)
• Implementation of Reverse Flow Workflow
• TMS Web Portal Pilots: France/EU
• TMS Web Portal Rollout: AM, EMEA, APAC
• Carrier Portal: new features and product evolutions

Functional Skills: logistics, Transport, PMO, Project Coordination, User stories, Testing, user support, change management, Retail, WMS, TMS, TDI (labels)

Technical Skills: MS Office, M3 (ERP), JIRA, Confluence, DDS
Shipper (TMS), Postman, ESB, Carrier EDI, sFTP
TMS API SFTP Transport Project Management
Dior
Product Owner E-commerce Supply Chain
LUXURY GOODS
April 2022 - December 2023 (1 year and 8 months)
Paris, France
Project Objective: dior.com — Product Owner within the Customs & Delivery team, managing the back-office and interfacing with WMS/TMS/cross-borders and carriers.

Responsibility: PO
• Identify business needs and prioritize them
• Backlog initialization and management
• Development of User Stories and Acceptance Criteria
• Facilitation of agile ceremonies
• Ensure operational maintenance and management of perimeter applications
• Maintain good communication with operational teams on backlog and priority tracking
• Participation in testing (Test Campaigns / Demos, sprints)
• Guarantee service level for internal clients (users) and quality of the delivered solution
• Ensure documentation maintenance

Responsibility: ROLLOUT (Country Launch + TMS Implementation)
• Country-specific needs assessment
• Impact analysis with local Business and IT teams
• Planning
- Coordination of local IT / Group IT / Provider teams
- Change management (Training)
- Go Live and startup assistance

Responsibility: Follow-up
• Reporting
• Planning
• Project progress tracking
Results:
• Rollouts (APAC): Hong Kong, Japan, Singapore/Taiwan (cross-border), South Korea
• New features & Product Evolutions (Click & Collect, personalization, new carrier, ...)

**Functional Skills**: agile, SAFE, e-commerce, logistics, PMO,

Project Coordination, User stories, Testing, user support, change management, Retail, WMS, TMS (Centiro), cross-border (Glopal)

**Technical Skills**: MS Office, Salesforce Commerce Cloud, Fluent

(OMS), JIRA, Confluence, CBR (Cegid), Centiro (TMS), Postman, XRAY,
Akaneo (user), Talend, Anypoint (logs), Carrier EDI
E-commerce SAFe Luxury WMS TMS