Freelancer profile translated to English.
Back to original languageAbout Yoann
I offer a remote customer support service, mainly via email and chat, in French.
Serious, organized, and responsive, I help companies respond to customer requests, handle simple complaints, and ensure clear and professional follow-up.
I work methodically and respecting instructions to ensure fluid communication and good customer satisfaction.
Available up to 6 hours a day, I easily adapt to the internal tools and procedures of each company.
Objective: to relieve teams and offer a reliable and efficient customer experience.
French
Native or bilingual
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- MaltRemote customer support – Email & Chat – FrenchCONSULTING AND AUDITSFebruary 2026 - February 2026Bulle, SwitzerlandRemote customer support – Email & Chat – FrenchI offer a remote customer support service, mainly via email and chat, in French.Serious, organized, and responsive, I help companies respond to customer requests, handle simple complaints, and ensure clear and professional follow-up.I am available up to 5 hours a day and easily adapt to the internal tools and procedures of each company.Objective: to relieve teams and offer a reliable and efficient customer experience.I provide operational and customer relations support, without specialized technical services.
- SagerimeTeam LeaderCONSULTING AND AUDITSAugust 2022 - Today (4 years)Bulle, SwitzerlandI offer a remote customer support service, mainly via email and chat, in French.Serious, organized, and responsive, I help companies respond to customer requests, handle simple complaints, and ensure clear and professional follow-up.I work methodically and respecting instructions to ensure fluid communication and good customer satisfaction.Available up to 6 hours a day, I easily adapt to the internal tools and procedures of each company.Objective: to relieve teams and offer a reliable and efficient customer experience.
Recommendations
Be the first to recommend Yoann
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4