Freelancer profile translated to English.
Back to original languageAbout Ynes
Passionate about human relations, I specialized in customer relations to provide the service I would like to receive as a customer. With over 10 years of experience in the field, I make it a point to reinvent myself over time to always make the customer experience more optimal and interesting.
French
Native or bilingual
Spanish
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- HeetchCustomer Care Success SpecialistTRANSPORTATIONSeptember 2020 - Today (5 years and 10 months)
- Kaplan International EnglishProgram Monitoring Manager: Customer care support UK & New ZealandEDUCATION AND E-LEARNINGApril 2015 - April 2017 (2 years and 1 month)Paris, France
- Paris City VisionPlanning CoordinatorTRAVEL AND TOURISMNovember 2012 - May 2015 (2 years and 6 months)Paris, France
Reviews
Recommendations
RP
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Education
- First year of a Bachelor's degree in Applied Foreign Languages (LEA)University of Nanterre, Paris X2012
- BTS Tourism, Management of tourism and travel servicesLycée René Auffray2014