Freelancer profile translated to English.

Description

With several years of field experience and expertise developed both during my studies and in my assignments, I offer professional services in the following areas:

Infrastructure & Networks

- Installation and management of networks (LAN/WAN)

- Structured cabling

- Setup and administration of IT departments

- Integration of Microsoft Teams Rooms meeting rooms

- Deployment of digital signage screens

Administration & Support

- Helpdesk support (on-site or remote)

- Administration of Microsoft 365, Azure, Intune, Active Directory

- Security and monitoring of workstations and user accounts

Development & Web

- Creation of showcase and functional websites

- Integration of customized solutions according to client needs

I work in partnership with an independent developer specializing in software solutions and programming. Together, we cover a wide spectrum of services, from hardware to application development, for comprehensive management of your IT projects.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Bruxelles (up to 50km)

Police Bruxelles Capitale Ixelles,
Development & Project Management
November 2021 - Today (4 years and 7 months)
Brussels, Belgium
• Level 1 and 2 IT Support
• Administration of the ticketing system (4me)
• Responsible for the zone's mobile cameras (on-site visits, setup, configuration, dismantling, maintenance, image extraction)
• Migration of videoconferencing systems (Cisco → Microsoft Teams Rooms)
• Installation and configuration of laptops, tablets, and mobile phones
• General Microsoft 365 management (Azure, Entra ID, …)
• On-call duty for one week
Proximus,
Technical Coach (replacement)
August 2021 - October 2021 (2 months)
Brussels, Belgium
• Contact person for technicians
• Field follow-up of technicians
• Daily reporting on technicians' work
• Preparation of practical exams for new technicians
Proximus,
Telecommunications Technician
March 2020 - July 2021 (1 year and 4 months)
Brussels, Belgium
• Installation and troubleshooting at client sites
• Post-intervention follow-up with clients
• Practical training for new technicians
• Weekend on-call duty