Freelancer profile translated to English.

Description

I am a professional with solid experience in customer service and administrative tasks, acquired over almost 13 years in the retail sector. I specialize in providing remote support to entrepreneurs and small businesses, managing schedules, emails, and administrative tasks to optimize processes and improve operational efficiency. My focus is on offering personalized solutions that allow my clients to concentrate on growing their business.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Conversational
Galician
Fluent

Workplace preferences

Remote only

Primarily works remotely

BOARDRIDERS
Sales Assistant
RETAIL (LARGE RETAILERS)
October 2015 - Today (10 years and 8 months)
La Coruña, Spain
Consolidated experience in customer service, the main priority in the commercial sector. Throughout my career, I have developed key skills in warehouse management and organization, implementation of visual merchandising strategies, and store profiling and presentation to optimize product display. I also actively participate in receiving, placing, and managing merchandise, as well as in conducting inventories and other essential operational tasks for the point of sale.
Servicio de atención al cliente Estrategia de ventas Gestión de stocks Trabajo en equipo Resolución de problemas
SPRINGFIELD
Sales Assistant
FASHION AND COSMETICS
October 2012 - October 2015 (3 years)
La Coruña, Spain
During my training at Springfield, I provided customer service, advised on fashion, managed inventory, and performed cashier and merchandising tasks. Through the training contract, I developed skills in sales, commercial communication, and teamwork, contributing to the achievement of objectives and maintaining a dynamic and visually attractive store environment.
Servicio de atención al cliente Estrategia de ventas Trabajo en equipo Gestión de correos electrónicos Gestión de stocks