Freelancer profile translated to English.

Description

Confirmed professional with nearly five years of experience in functional testing, API testing, and functional support, I have always worked in demanding environments where rigor and responsiveness are essential. ISTQB Foundation Level certified, I distinguish myself by my mastery of software acceptance, incident analysis and resolution, as well as cross-functional coordination between business and technical teams. Curious and eager to discover, I like to explore new methods and technologies to improve my practices. My critical thinking, combined with a strong sense of teamwork, allows me to actively contribute to the collective success of projects. Proficient with Jira, Xray, Postman, SoapUI, ServiceNow, and Confluence tools, and an adept of agile methods, I am also bilingual in English and immediately available for a freelance mission anywhere in France.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Société Générale
API Testing
BANKING AND INSURANCE
October 2022 - July 2025 (2 years and 9 months)
Paris, France
• Identification of API test cases from user stories and acceptance criteria
• Contractual validation of APIs (Swagger/ WSDL)
• Configuration of input parameters, headers, and datasets in Postman
• Integration and validation testing of web services with SoapUI and Postman
• Functional and technical analysis of API responses (structure, body, return code)
• Rigorous tracking of anomalies in Jira until their resolution
• Execution of non-regression tests to ensure the quality of deliverables
• Verification of data insertion in the database after API calls execution
Postman SoapUI
Société Générale
Functional Testing
October 2022 - July 2025 (2 years and 9 months)
Paris, France
• Writing the functional testing strategy in accordance with the acceptance criteria of User Stories and the objectives of each sprint.
• Development of test scenarios on Xray based on functional requirements and user stories to ensure complete product coverage
• Preparation of necessary datasets (JDD) for each test case, ensuring coverage of all business use cases
• Execution of functional test plans at each iteration, with detailed tracking of results and comparison with acceptance criteria
• Identification, documentation, and reporting of anomalies via JIRA, tracking and verifying their handling and resolution by the development team
• Collaboration with developers to monitor the anomaly correction process, ensuring the functional compliance of the product
• Performing non-regression tests (TNR) at each new iteration to verify that previously validated functionalities are not impacted
• Implementation of quality reporting to track test progress, functional coverage, and anomaly status in Confluence
• Participation in Agile ceremonies to ensure tests are aligned with sprint priorities and provide continuous functional feedback
• Writing the Test Report (PV) at the end of each test campaign, with a summary of validations obtained and anomalies corrected
• Monitoring quality indicators to ensure continuous improvement of the testing process and test results
Société Générale
Functional Support Level 2
BANKING AND INSURANCE
October 2022 - July 2025 (2 years and 9 months)
Île-de-France, France
• Receiving and handling user questions and incidents reported on the ServiceNow tool
• Managing the incident and request backlog for efficient processing
• Developing procedures and solutions to resolve encountered problems and documenting them in Confluence
• Monitoring the status and progress of reported bugs
• Cross-functional collaboration with technical teams and users for rapid analysis and resolution of production incidents
• Administering user accounts and maintaining their integrity
• Evaluating performance by calculating indicators such as average incident backlog age, resolution time, and open/closed incident ratio
• Conducting weekly monitoring of incident processing based on established performance indicators and disseminating results in Confluence
• Monitoring and analyzing batch processes in the production environment, with corrective actions in case of failure to maintain service availability
• Ensuring the dissemination of technical information in case of incidents affecting batch processes or real-time data flows
• Coordination of production crisis cells: identification of causes, mobilization of key stakeholders, and post-incident capitalization
• Building and updating an internal knowledge base including operating procedures, FAQs, and best practices in Confluence