Freelancer profile translated to English.

Description

35 years of experience in construction, integration, and IT solutions production projects, supporting business and technological transformation programs for companies across all sectors of activity.

Responsibilities:

• IT project management, consulting, and studies with strong service level commitments across all performance axes requiring very high responsiveness, as well as automation of production processes and large-scale deployments;

• Management of diverse teams of skills and experiences, overseeing their project positioning, mission follow-up, and the HR management of the individuals comprising these teams;

• Responding to technical and technological calls for tender with significant experience in the public sector.

In my service delivery, I am committed to the business and IT challenges faced by IT departments towards their clients and know how to take the necessary perspective to successfully complete the committed projects entrusted to me.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 30km)

CGI
Consulting Services Director
DIGITAL AND IT
September 2001 - December 2022 (21 years and 4 months)
Grenoble, France
2016 – 2022 – Global Technology Operations
In 2016, I was part of the team building CGI France's technology entity by consolidating multiple technical skills to provide end-to-end support for IT solutions.
This new entity allowed me to optimize my management of client IT departments' services and to provide each client, for every need, with the necessary advice, methodologies, and governance for implementing relevant solutions according to their different contexts:

• Multisector Project Management (IT Department Organization, design, construction, and outsourcing, technical management and transition):
o IT Department Consulting
o Project Scoping;
o Management of construction and transition phases of projects
o Management of project transition phases
o Contract Management (clients and suppliers);
o Project Planning and Monitoring (objectives, deadlines, budget, and quality);
o Risk, alert, and action plan management;
o Continuous Improvement Management;
o Project Progress Communication (steering committees);

• Head of Engagement and Architecture Team
(Governance, Delivery, HR) (25 to 30 people):
o Recruitment and supervision of project managers and architects on assignment;
o HR Management of steering and architecture teams;
o Staffing and administrative and financial follow-up;
• Consulting Services Director:
o Deputy Head of Public Sector
o Head of Technical Pre-sales;
o Head of Public Sector Pre-sales

2013 – 2015 – Transport, Public Sector, and Human Resources (TPSHR):
• Technical, infrastructure, outsourcing, and technical management project direction;
• Consulting Services Director:
o Management of technical and infrastructure architect teams and IT system performance (20 people);
o Co-construction of technical solutions (Architecture, databases, security, data flows, …)
o Client Account Management;
• Big Deal Pre-sales Management;
• Head of Architecture and Infrastructure Team;
• Senior Technical Architect and Technology Consultant (Design, audit, and implementation).

2001 – 2013 – CGI Business Consulting (CBC);
• ERP Team Manager;
• Project Manager;
• Senior Technical Architect and Technology Consultant:
o Software Architecture
o Server and storage and network infrastructure;
o Database selection and implementation (Selection, definition, implementation, high availability, and audit, performance).
• Big Deal Pre-sales Management.
Project Management Project Management Team Management Service Delivery Manager Business Development
Expériences Projet
Build and Run Project
DIGITAL AND IT
October 1987 - December 2022 (35 years and 2 months)
Paris, France
ORANGE – 2021 - 2022
Mobile Billing IT System Production Management
Mission Director / Service Delivery Manager / Operations Contract Manager (6000 Man-hours)
• Bid Management;
• Service Creation - Transition Manager (Team and partner change):
o Creation of the production team in Grenoble (recruitment);
o Training of production team members (technology and ITIL processes);
o Organization and implementation of operational processes and rules;
• Responsibility for Commitments:
o Committee meetings and client communication;
o Monitoring of deliverables and schedule;
o Ensuring expected skill levels;
o Management of transition and associated committee meetings;
o Management of complementary expertise for service continuity;
o Financial monitoring and invoicing;
o Crisis bridge
Mission Services
• Operations, capitalization, incident management, deployment of evolutions provided by the Development department or Level 3 application support;
• Technical administration of the DISE product IT system, handling recurring system administration, tools, and DB2 AS400 database activities, maintaining the operational condition (MCO) of the entire product technical base, capacity management, contribution to technical studies;
• Project support for planning and preparing testing environments, metrology associated with application versions, operability tests, signaling, and anomaly tracking.
Technologies
• System: AS/400, Linux, Unix,
• Database: DB2400; Oracle
• Tools: CFT, MQ Series, DROPS, MIMIX, CDC, Sentinel, Patrol, XOS, Livedocs .

AMF – FINANCIAL MARKETS AUTHORITY - 2020 – 2021 (7200 Man-hours)
System Production Management (Operations and Integration Services)
Mission Director and Contract Manager:
• Bid Management
• Service Management:
o Organization and management of operations and administration services (L1 and L2);
o Sourcing and management of integration engineering services;
o Continuous Improvement (implementation and monitoring);
o Resource Management.
• Responsibility for Commitments:
o Committee meetings and communication;
o Development of the commitment contract;
o Knowledge transfer monitoring;
o Financial monitoring and invoicing.
Mission Services:
• Supervision and maintenance of systems and infrastructure in operational condition;
• Monitoring of applications and associated environments;
• Incident and problem management;
• Deployment and integration of applications and systems.
Technologies
• System: Windows, Linux, VMWare
• Database: ORACLE, MS SQL Server
• Tools: MS IIS, SCCM, MS Lync, MS SharePoint, Axway Gateway, MS Exchange, Active Directory.

SNCF M2CLOUD – 2019 - 2020
AWS and Azure Cloud Migration
Validation of selected architectures, industrialization, and automation of infrastructure creation and application deployment (Software Factory: Gitlab, Jenkins, Nexus, Ansible)
Mission Director and Contract Manager (1400 Man-hours)
• Bid Management and Contract Management
• Service Management
o Transition – knowledge transfer
o Organization and management of migration services
• Responsibility for Commitments
o Committee meetings
o Development of commitment contracts
Mission Services
• Implementation, deployment, and MCO of migration services:
o Lift & Shift (L&S) Migration Services;
o Rehost Migration Services;
o Replatform Migration Services;
o Surface functional testing;
o Procedural functional testing;
o Database Optimization;
o Web/Application Server Optimization;
o Ad hoc tasks related to Migration.
Technologies
• System: Windows, Linux, AWS, Azure
• Database: ORACLE, MS SQL Server

TOTAL VDI – 2019 - 2020
Workstation Virtualization (Service Production Management)
Mission Director and Contract Manager (5000 Man-hours)
• Service Management
o International Governance (Canada – France)
o Organization and management of migration services
o Service production monitoring
• Responsibility for Commitments
o Committee meetings
o Development of commitment contracts
• Virtualization Infrastructure Optimization
o Infrastructure service monitoring
o Review and optimization of storage services
Mission Services
• Responsible for the management, coordination, and supervision of all participants, subcontractors, or suppliers;
• Ensure necessary interfaces with TOTAL's IT system, as well as any parameterization and configuration to meet the client's contractual requirements;
• Make the solution available (under the terms of the order) and ensure its supervision
• Provide 24/7 support and maintenance;
• Maintain the solution securely, under the security conditions stipulated in the contract;
• Request TOTAL to provide necessary information for service delivery and solution availability;
• Strictly adhere to contract deadlines, which are mandatory;
• Provide TOTAL with all reporting elements necessary to verify compliance with service levels, under the conditions set out in the "Client Reporting" article;
• Obtain from software publishers any elements necessary for service delivery and solution availability;
• Where applicable and in accordance with the "Banking Regulation" article, integrate internal control procedures throughout service delivery and solution availability, particularly those arising from Sarbanes Oxley or Financial Security laws;
• Take all necessary measures to ensure the continuity of services and the solution in accordance with the contract provisions;
• Comply with TOTAL's standards;
• Implement security measures that comply with the Security Assurance Plan and other TOTAL Group standards;
• Adapt, under the conditions defined in this Contract, the means and resources according to the evolution of the workload and TOTAL's needs in order to provide services and make the solution available while respecting service levels;
• Propose and execute plans for continuous improvement of quality and/or price of services.
Technologies
• System: Windows, Linux, HyperV, VMWare (graphical application), Citrix XenApp, Citrix XenDesktop
• Converged Architecture: NUTANIX Software Defined Storage pre-integrated within a DELL XC Series appliance.
• Infrastructure Service (TOTAL): DNS, DHCP, and NTP)

SNCF CDC – 2018 – 2019
Architecture Competency Center:
• Creation, participation, and validation of selected architectures, in compliance with SNCF Réseau's enterprise architecture and architectural repositories
Mission Director and Contract Manager (3200 Man-hours)
• Participation in the call for tender and contract management
• Service Management
o Transition – team organization and integration into SNCF RÉSEAUX IT system;
o Knowledge transfer and associated committee meetings
o Organization and management of architecture services
o Management of architect skill development
• Responsibility for Commitments
o Committee meetings (Quality, continuous improvement, and client satisfaction)
o Modeling of the transformation process into a service center
Mission Services
• Implementation of architecture services:
o MCO of standards, rules, and enrichment of the architecture pattern catalog;
o Qualification of candidate products for the product roadmap;
o Qualification of DAT (Technical Assistance Request) requests;
o Conducting consultation committees and validating technical architectures;
o Technical architecture studies (strategic or innovative projects);
o Participation or execution of POCs (Proof of Concepts);
o Technical support for projects or products.

TOTAL SPOT – 2018 – 2019
ITIL Project Management of TGITS (ITIL Process Quality Management and Monitoring)
Mission Director (8000 Man-hours)
• Bid Management
• Service Management
o Transition – team organization and integration into TOTAL IT system
o Knowledge transfer
o Production organization and management
o User support (subcontractors)
• Responsibility for Commitments
o Committee meetings
o Financial and contractual monitoring
Mission Services
• Process reliability and control:
o Simple Problem Management
o Simple Service Request Management
o Standard Incident Management
o Standard Configuration Management
o Complex deployment, implementation, and decommissioning management
o Change Management
• Security:
o Authorization control (SOX compliant)
o Vulnerability management
o User support on SOX regulations
o Assistance with business continuity plan management
• Support:
o Assistance with internal or external TOTAL management
o Budget consolidation
Technologies
• Methodology: ITIL V3
• Tools: Service Now, CERT, SOC

CNSA – 2013 - 2019
Hosting, outsourcing, and user support for all CNSA applications
Mission Director (10,000 Man-hours)
• Bid Management
• Service Management (Hosting (CGI-OBS) / Outsourcing – Operations (CGI) / User Support (CONSORT-NT))
• Responsibility for Commitments and coordination of infrastructure services:
o Management of the architecture and infrastructure repository (virtualized environments)
o Power supply / Backup / restore / Managed Services
Mission Services
• Provision of hosting infrastructure
• Hosting and administration of CNSA business applications
• Hosting of CNSA websites and tools
• Provision of services (supervision, system and network administration, operations)
• Supervision and operation of CNSA's internal infrastructure
• Consulting related to hosting and administration of infrastructures and applications
• User support
Technologies
• Systems: Linux Redhat and CentOS, Windows, JBoss, Apache, QlickView
• Databases: MS SQLServer + Cluster
• Methodology: ITIL V3
• Tools: VMWare, GLPI, Netbackup, AD, FTP, NFS Cluster

ONP – AUGUST 2008 TO 2011
Project for the definition and implementation of ONP's first centralized IT system using the HR Access V7 application.
This project integrates all functional and technical components necessary for the operation of this IT system (for the technical part: hosting, server infrastructure, local storage networks, WAN interconnections, access and authentication management, exchange service, document management and data archiving, single access portal, reporting service, traceability, operations, supervision, and user support).
The ONP Payroll IT Project also handles performance aspects related to exceptional volumes (3 million agents, 30,000 users).

Technical Project Manager (48,000 Man-hours)
• Management of the technical department and guarantor of the solution's technical service quality commitments (6 workstreams – Architecture, development, infrastructure, databases, security, operations and supervision, and performance, involving 40 people):
o Guarantor of objective achievement within the schedule;
o Client IT Department Relations.
• Construction of the technical solution in terms of technical architecture for performance management and definition of infrastructures and databases, their provision, and implementation;
o Guarantor of objective achievement within the schedule;
o Client IT Department Relations.
• Design of applications, configuration management, implementation of project and production environments, ensuring various implementation types and their integration;
• Application of LOGICA's Continuous Technical Performance Management method, ensuring the operability of business service level requirements in production. This process involved:
o Continuous monitoring through code audits on critical processes and parameterization of database access queries;
o Re-evaluation of the scheduling of application chains, and planning of performance campaigns with significant business complexity and volume.
• Definition and construction of a Disaster Recovery Plan (DRP) at a remote site and associated technical acceptance;
• Formalization of technical procedures and manuals, and a high level of automation for operations and supervision processes based on ITIL recommendations:
o Processes;
o Outsourcing team organization.
Technologies
• Security:
o Electronic Signature: DICTAO
o Access Control (Authorization, Access and SSO, Directory): Ilex Meibo / RSA access manager / SunOne Directory
o Secure Exchanges: Axway Synchrony
o Backup: EMC
o Perimeter Security: Arkoon / Juniper
o Traceability: RSAEnvision / RVR system / ACL
o Document Management and Archiving: Documentum
o Data Flow Encryption
• System: Linux / AIX
• Databases: ORACLE RAC

2012 – 2013
IT Director – Head of Technical Support Market within the Architecture Department.
Application and data mapping / Industrialization of security and development patterns / Scoping of IT Director's mobile tools / Transition study (definition of market processes and methodologies, service level agreement, and determination of major and necessary IT Director system evolutions) / Participation in the development of the 2013-2014 technical roadmap.
SNECMA
Project for the definition and implementation of SNECMA's PLM Manufacturing based on Dassault System's Enovia V6 application. This project integrates all application and technical components necessary for the operation of this application: technical architecture, definition and implementation of environments (managed by CIMPA / EADS), access and authentication management, configuration management, traceability, operations, supervision, and scheduling.
CLARINS
Project for the definition and implementation of CLARINS' inventory management and invoicing based on the M3 application (INFOR – LAWSON). This project integrates all application and technical components necessary for the operation of this application: technical architecture, definition and implementation of environments, access and authentication management, configuration management, traceability, operations, supervision, and scheduling.

2001 – 2008
LA POSTE
Management of the technical architecture workstream for a project to integrate and deploy Horoquartz's eTemptation time management solution.
AIRBUS AND KENZO PARFUMS
Management of the technical architecture workstream for a project to integrate and deploy OPX2 (Planisware) project management solution.
LABORATOIRES VETOQUINOL / KILOUTOU / PCAS / LABORATOIRES SERVIER INDUSTRIES / LVM
Management of the technical architecture workstream for a project to integrate and deploy JDEdwards' OneWorld solution (currently Oracle's Peoplesoft enterpriseone).
INSTITUT GUSTAVE ROUSSY / SACEM / VEOLIA WATER SYSTEMS / CHRISTOFLE /
Head of the technical architecture workstream for a project to integrate and deploy the HRAccess solution.
FILIX / PORGES / RMN / RISO / CELINE / SARIA / AMT – (CREDIT AGRICOLE DES SAVOIES) / PIPER-HEIDSIECK / TASQ / RAJA / FACOM
Architect and technical expert for a project to integrate and deploy JDEdwards' OneWorld solution (currently Oracle's Peoplesoft enterpriseone).
JD EDWARDS:
Trainer and technical expert for the JDEdwards publisher (currently Oracle's Peoplesoft enterpriseone).

1987 – 2000
GALDERMA: Project manager for integration, deployment of multiple solutions, Year 2000 bug.
DSI UNILOG: Project manager, systems administrator (AS/400 environment).
UNILOG MTS: RPG Developer, project lead, AS/400 training manager.