Freelancer profile translated to English.

Description

Freelance assistant specialized in administrative, commercial, and digital marketing support, with over 3 years of experience.

I assist you in managing your daily tasks, customer follow-up, invoicing, visual content creation (Canva), and optimizing your digital communication.

Organized, proactive, and results-oriented, I am the right-hand person you need to gain efficiency.

Industry field of expertise

Languages

Workplace preferences

Can work on-site

Paris (up to 50km)

VITALENERGIE
Administrative and Commercial Assistant
CIVIL ENGINEERING
March 2022 - October 2023 (1 year and 7 months)
Clichy, France
Management of client files and satisfaction monitoring in collaboration with sales teams. Follow-up of grants and preparation of files. Management of a client portfolio with updating and analysis of data in the CRM (Monday) to identify opportunities for sales process improvement. Creation of invoices, payment tracking, and dispute resolution. Updating sales statistics tables for reporting to management.
File Management Customer Follow-up Administrative Follow-up Sales Strategy Administrative Assistance
VITALENERGIE
Telemarketer
July 2021 - February 2022 (7 months)
Identification and analysis of prospects to optimize outreach campaigns. Presentation of services by phone with adapted arguments. Lead qualification and updating information in the CRM. Coordination of the sales schedule for appointment follow-up. Management of the client database based on prospect feedback. Monitoring call performance with weekly reports to the teams.
Customer Follow-up Email Management Schedule Management Performance Monitoring Telephone Prospecting

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Master in Business Development and Commercial Management
ESGCI PARIS
2023
Master en Business Development et Management Commercial
Bachelor's Degree in Marketing and Commerce
ESGCI PARIS
2021
Licence 3 en Marketing et Commerce

Yaye Fama M.

SME Consultant & Administrative Assistant