About Yassine
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Experience
- CML-Innovative & TechnologiesProduct Quality TechnicianAUTOMOBILEApril 2007 - August 2008 (1 year and 5 months)Besançon, FranceAnalysis of internal and external non-conformities and implementation of corrective and curative actions.Management of non-conformity costs.Monitoring production quality indicators, internal complaints, production non-conformity costs, scrap rate, production stoppages.Implementation of in-production control procedures.Implementation and management of internal sorting operations.
- CML Innovative & TechnologiesCustomer Quality ManagerAUTOMOBILESeptember 2008 - April 2011 (2 years and 7 months)Besançon, FranceManagement of the client portfolio: PSA, Renault, Nissan, Toyota.Management of 0Km customer complaints.Management of manufacturer warranty returns.Monitoring service quality indicators, number of complaints, warranty return rate, cost of poor quality.Managing and formalizing the implementation of action plans to meet each client's needs.Guardian of plans for each client's systems: AMADEUS, ANPQP (Renault), NISSAN, Plascomnium.
- Grupo AntolinDevelopment Quality ManagerAUTOMOBILEApril 2011 - May 2013 (2 years and 1 month)Besançon, FranceManagement of the client portfolio: Renault, Nissan, Mercedes, and Visteon.Ensuring the implementation of the quality policy from the consultation phase to production launch.Performing Product FMEAs.Performing surveillance plans.Performing control plans.
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Education
- Master in Quality and Performance ManagementUFR Sciences et techniques de Besançon2006
- (DU, RGQ) University Diploma, Manager in Quality ManagementUFR Sciences et techniques de Besançon2004
Skill set
Categories
- Other