About Yasmine
French
Native or bilingual
Arabic
Native or bilingual
Experience
- SqwadCustomer supportE-COMMERCEJanuary 2026 - March 2026 (2 months)Troyes, FranceCustomer support for an accounting platform, asynchronous processing.Respond to customer requests via email/live chat.
- Cop ÉcologieTelesales representativeSeptember 2025 - September 2025Sales of 100% electric cargo bikes, French overseas departments and territories campaign, outbound calls, sending quotes and validating sales. (Remote work)
- MyImmoNeedsTelephone advisor/Real estate agentJanuary 2025 - March 2025 (2 months)Telephone prospecting; customer advice and support; management of real estate listings, sales follow-up. (Freelance remote work)
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Education
- Baccalaureate in LiteratureLycée Camille Claudel2014Bac littéraire
- Official Customer Service Representative DiplomaGRETA Troyes2017Diplôme officiel de cha rgée de clientèle