Freelancer profile translated to English.
Back to original languageAbout Yasmine Linda
I help businesses save time and improve efficiency through automation and AI agents.
I design custom solutions to automate administrative tasks, customer follow-up, reminders, data management, and repetitive business processes.
My areas of expertise include:
• Creating conversational AI agents (chat and voice)
• Process automation with Make, Airtable, and no-code tools
• Automating customer follow-up and debt collection
• Document generation and data processing
• Optimizing internal workflows
My goal is simple: to enable businesses to reduce manual tasks, save time, and focus on high-value activities.
French
Native or bilingual
English
Conversational
Spanish
Basic
Remote only
Primarily works remotely
Experience
- Optima IA ServicesAI Automation & Debt Collection ConsultantMarch 2026 - Today (5 months)Optimization of accounts receivable follow-up and structuring of the debt collection process.Implementation of a case prioritization system based on payment behavior and risk level.Organization of reminder actions to focus efforts on receivables with high recovery potential.Improved visibility on outstanding payments and reduced payment times.Performance-oriented approach: simplification of processes and improved operational efficiency.
- Optima IA ServicesAI Automation & Debt Collection ConsultantJanuary 2026 - Today (6 months)Kinshasa, Congo - KinshasaStructuring and optimizing the customer debt management process.Implementation of segmentation methods to quickly identify priority cases and adapt reminder strategies.Coordination of follow-up actions to increase collection efficiency and limit payment delays.Enhanced oversight of outstanding payments through better data organization and key indicators.Results-oriented approach: improved collection rate and optimized team time allocation.
- Optima IA ServicesAI Automation & Debt Collection ConsultantJanuary 2026 - Today (7 months)Automating customer reminders and structuring the debt collection process.Implementation of automated reminder scenarios (email, SMS, WhatsApp) tailored to customer profiles and behavior.Segmentation of receivables to prioritize cases with high recovery potential.Optimizing the follow-up of outstanding payments to reduce payment times and improve cash flow.Results-oriented approach: simplification of operational tasks and improvement of team efficiency.
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Education
- International Baccalaureate (IB) DiplomaÉcole Internationale Bilingue de Cartésien2025Diplômée du Baccalauréat International (IB), avec une spécialisation en mathématiques, anglais et français (niveau supérieur). Formation internationale ayant renforcé mes compétences en analyse, résolution de problèmes et gestion de projets.