Freelancer profile translated to English.
Back to original languageAbout Yasmine
Business Analyst and CRM project manager with 8 years of experience on Salesforce technology. I have had the opportunity to work in different business sectors, in international contexts. From requirements gathering to deployment support, I work with the business on all phases of a transformation project (implementation/rollout/evolution/maintenance).
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km), Marseille (up to 10km)
Experience
- Natixis CIBSenior Business AnalystBANKING AND INSURANCEFebruary 2024 - Today (2 years and 4 months)Paris, France
- Delivery lead on Portfolio Management stream during 1 PI of 3 months
- Coordinate Business analysts activities
- Product backlog monitoring
- Participation to agile ceremonies and reporting
- Monitoring of an Appexchange decommissionning project (Impact analysis,planification, tests and delivery)
- Responsible of a worldwide audit on users and licences management
- Functional POC on evolution topics (scoping, specification, execution, tests and user training)
- Delivery lead on Portfolio Management new Salesforce application project.
- AccentureSenior Business AnalystApril 2020 - September 2023 (3 years and 5 months)My missions:- Project Stream Lead - Implementation of the Service Cloud platform as part of a transformation program for a global biopharmaceutical company. 1 Core Model with rollout over 15 countries.- Project manager for non-profit organizations. Project portfolio of 143.5K euros- Implementation of Non-Profit Success Pack.
- DXC TechnologySenior Business Analyst - Team LeadMarch 2016 - April 2020 (4 years and 1 month)La Défense, FranceMy missions:- Implementation of Salesforce.com (Sales Cloud, Service Cloud) for a Belgian motoring organization providing roadside assistance, insurance, medical insurance and legal support throughout Belgium (member of the FIA and ARCEurope), in order to deliver a new digital CRM, Contract Management and Marketing Automation solution. Project Languages: English, French, Dutch Technical environment: Salesforce Service Cloud, Sales Cloud- Implementation of Pega 7.3 for a France-based international company that specialises in automotive financing and insurance, in order to deliver a new automated BPM solution with approval workflows management for top management and board of directors. Project Languages: English, French Technical environment: Pega 7.3 Case Management- Implementation of Community Cloud for a global multi-asset investor in order to deliver a client extranet. Project Languages: English Technical environment: Salesforce Community Cloud, Tableau- Implementation of an E-Learning platform for global asset management company with $1,008 billion in assets under management. Project Languages: French, English Technical environment: Salesforce Community Cloud, Appinium- Internal projects: Tender writing (Salesforce and Pega implementation projects) Capitalize and display trainings on various IT and project management topics Participate on employee incomers' onboarding
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Education
- Master's degree, International Business Management, HonoursINSEEC U.2015Master's degree, International Business Management, Honours
- Bachelor's degree, Economics & Business ManagementUniversité Paris Sud (Paris XI)2013Bachelor's degree, Economics & Business Management