Freelancer profile translated to English.
Back to original languageAbout Yasmina
🎯 Freelance e-commerce specialist, I support PrestaShop and Shopify stores in their daily management, optimization, and growth.
For over 3 years, I have worked on various projects ranging from store creation, catalog optimization, to improving user experience and implementing effective commercial promotions.
✅ My areas of intervention:
- Complete or partial management of PrestaShop & Shopify stores
- Update & creation of SEO-optimized product sheets
- Creation of pages & visual designs (themes, banners…)
- Level 1 customer support & coordination with service providers
- Performance monitoring (conversion rate, average order value, etc.)
🎁 What my clients appreciate:
- Smooth and responsive communication
- Great autonomy and rigor
- A true understanding of e-commerce challenges
📊 Goal: save you time, increase your sales, and improve your online store's customer experience.
French
Native or bilingual
Spanish
Basic
Arabic
Basic
English
Fluent
Remote only
Primarily works remotely
Experience
- SEBAGO FRANCEE-commerce ManagerRETAIL (SMALL BUSINESS)May 2024 - November 2024 (6 months)Paris, France• Website Animation: product launches, categorization, creation of thematic categories, merchandising, creation of homepage and landing pages, weekly and monthly website performance analysis.• Customer Relations: Customer relationship management, orders, returns, and refunds, handling logistical disputes.• CRM/PRM: Campaign creation and setup, analysis of newsletter and flow performance.-> Rigor, organizational skills, and interpersonal skills
- SUPERGA FRANCEE-commerce ManagerRETAIL (SMALL BUSINESS)May 2024 - November 2024 (6 months)Paris, France• Website Animation: product launches, categorization, creation of thematic categories, merchandising, creation of homepage and landing pages, weekly and monthly website performance analysis.• Customer Relations: Customer relationship management, orders, returns, and refunds, handling logistical disputes.• CRM/PRM: Campaign creation and setup, analysis of newsletter and flow performance. -> Rigor, organizational skills, and interpersonal skills
- MY JOLIE CANDLEE-commerce and CRM Project ManagerRETAIL (SMALL BUSINESS)May 2023 - November 2023 (6 months)Paris, France• Website Animation: Shopify CMS, management and launch of the commercial promotion plan, product catalog management, e-merchandising, cross-selling, homepage creation, management of new Shopify features and applications, website performance analysis.• CRM/PRM: Klavyio CRM, campaign creation and setup, flow creation and optimization, analysis of newsletter and flow performance, strategic thinking for CRM/PRM.• Digital Project Management: Steering product/operation launches: backward planning, kick-off meetings, concrete tracking of each project's progress on Asana, ensuring deadlines are met and reporting on operation-related results.-> Versatility and organizational skills
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Education
- Master 2 in Communication Administration and ManagementToulouse 1 Capitole University2018Master 2 Administration et Gestion de la Communication
- Bachelor's Degree in Applied Foreign Languages (English/Arabic) with a focus on International RelationsBordeaux MONTAIGNE University2016Licence Langues étrangères appliquées Anglais/Arabe parcours Relations Internationales