Yasar Adnan

Technician in the Data Center at NTT Global Data Centers ensures that the data center runs reliably 24/7. His main task is to monitor, maintain and quickly intervene in case of problems with the technical infrastructure.

Configured and managed branch office equipment switches, led the deployment of 2851 new routers and 2960 switches to set up complex LAN/WAN infrastructures. Implemented EIGRP, OSPF, and BGP protocols to optimize network functionality. Performed planning and implementation of hardware and software upgrades, migrations, and installations, working closely with cross-functional IT teams. Managed server hardware and software, including Active Directory, Exchange, and DHCP servers, and provided comprehensive support for Windows and Mac OS platforms. Proficient in configuring TCP/IP, DNS, DHCP, and VPN. Demonstrated expertise in configuring routers, switches, and packet transmissions to ensure seamless data traffic across network domains such as FTP, TCP/UDP, and NMS. Provided technical support for software and hardware setup, modification, and upgrades, including end-user support, desk-side support, and ticket management. Coordinated the configuration of network devices, including Cisco routers and switches, in collaboration with system and network administrators during deployment. Applied strong troubleshooting skills to identify and resolve various computer issues, including hardware repairs for laptops, printers, and other peripherals. Mastered network cabling and installations, and was proficient in troubleshooting existing cabling infrastructures. Experienced in configuring, testing, and troubleshooting LAN/WAN infrastructures to meet the needs of various user groups. Managed FTP, DNS, DHCP, TFTP, and Linux operating systems in various LAN and WAN environments, ensuring optimal performance and reliability.

Assisted with troubleshooting, repair, and maintenance of computer equipment such as microcomputers, hard drives, and laser printers. Assisted in testing personal computers and peripherals in a network to diagnose hardware and software problems. Managed documents and their changes, created and maintained active object lists, and configured user accounts, permissions, and passwords. Installed software patches and configured operating systems, antivirus software, and other applications such as Microsoft Office. Managed server backups to prevent data loss and accurately recorded problems, errors, and their solutions. Set up and installed new computers, networks, software, user accounts, and profiles on the network. Took technical support calls from end-users regarding computer hardware and software programs. Updated and backed up Cisco firewalls, routers, switches, and configuration files. Diagnosed and repaired network problems as well as hardware and software errors. Installed and maintained computer hardware, software, networks, and applications. Prepared for backup implementation and management to ensure data security and recovery. Maintained an inventory of IT equipment and resources.